This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Mini Cooper S. The contact stated that an airbag warning light would intermittently flash on the instrument panel. The contact also stated that the passenger-€™s side airbag would remain off with or without a passenger seated in the passenger-€™s side seat. The dealer had been notified of the failure and informed him that there were no recalls on the vehicle. The contact was also informed that there was a 10-year warranty placed on the vehicle for the airbag; however, the 10-year warranty had expired. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 79,000.
Passengers OC3 seat occupancy mat failed causing the passenger side air bag to be deactivated. MINIhad extended the warranty on this for 10 years and 120,000 miles. My MINIwas less than 10 years old but did have 130,000 miles on 4/3/2019 when I took it into the dealer. MINIhas refused to replace this defected part even thought they know it was defective because they extended the warranty. They also know that on previous years models they were forced to recall this part as I also own a 2006 MINIthat went bad and it took over a year before they finally did a recall. MINIdoes not have a workable customer relations system that allows the customer to appeal this safety defect replacement rejection. The bottom line is that MINIknow they have a defective safety sensor and have a history of this being a bad part but are unwilling to do the right thing and replace it. They instead want the customer to spend over $1,000 dollars to replace it for their own safety. This is a bad company dynamic and shows no corporate responsibility.
Passenger 2 airbag is off-yellow warning light above mirror and airbag warning on instrument panel-red warning light remains on when the passenger seat is occupied or empty. These light are on when the vehicle is started and remains on. We have researched this issue and see this is a common issue with the MINIcooper.
- Yuma, AZ, USA
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- Newhall, CA, USA