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NHTSA — Steering: Column Problems Seal Of This Might Hurt


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,454 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Pontiac Bonneville steering problems

steering problem

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2002 Pontiac Bonneville Owner Comments

problem #6

Jan 162007

Bonneville 6-cyl

  • Automatic transmission
  • 13,140 miles


Heard a clunking noise in the steering 9/02. The Pontiac service department cleaned and lubed the intermediate shaft. The same clunking noise came back in March 2005 this time the Pontiac service department said the intermediate shaft was worn and noisy. They replace the intermediate shaft under goodwill, but I had to pay $181.86 for labor. Now January 2007 the same clunking noise is back. I also have a 2003 GMC pickup that is doing the same thing. I would like to see a recall on GM intermediate shaft. I believe that this is a safety concern because the Pontiac service department paper work said "diagnostics revealed steering intermediate shaft joint worn causing noise heard".

- Lake Havasu City, AZ, USA

problem #5

Jan 282005

Bonneville 6-cyl

  • Automatic transmission
  • 35,398 miles
- the contact stated that his 2002 Pontiac Bonneville is exhibiting the same failure with his steering column which he previously repaired when the vehicle had an odometer reading of 35,398 miles. The contact stated that his steering column feels loose, and does not respond readily to changes in direction. He did take his vehicle to dealership and was told that this is normal wear and tear on this vehicle. The contact has found several complaints on the NHTSA website for the same reasons. The contact gave several complaint # 1009722 and 10157566. The contact feels this is a safety issue and is afraid the steering column will separate while driving. The contact stated he did file a complaint with the manufacture and gave them a file # 71-467055915 with date of filing 01/10/07. The dealership stated that the steering column has been a redesigned intermediate and a replacement that would cost the contact $ $274.

- Carolin Beach, NC, USA

problem #4

Oct 232003

Bonneville 6-cyl

  • Automatic transmission
  • 13,183 miles
While driving about 25 mph, over a series of small bumps, steering column shakes and feels like something is going to break in front end, no accidents of loss of steering, GM has replaced the intermediate shaft 3 times, then struts, bushings and mounts and lubed them 2 or 3 times also

- Levittown, NY, USA

problem #3

Dec 232004

Bonneville 6-cyl

  • Automatic transmission
  • miles


[1]clunk noise from front of vehicle during turning neuver/steering wheel rotation; [2]same as #1; [3]steering column replaced [old part is not available.

- Rochester, NY, USA

problem #2

Nov 132004

Bonneville 6-cyl

  • Automatic transmission
  • 1,000 miles
Clunk sound coming from the turning of the steering wheel during course of driving.

- Frankfort, KY, USA

problem #1

Jan 042002


  • miles
Tilt steering wheel locks without prior warning. Dealership is aware of problem.

- Woodland, MI, USA

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