steering problem
7.6
pretty badTypical Repair Cost:
no data
Average Mileage:
44,425 miles
Number of complaints:
5 complaints
Most common solutions:
- not sure (3 reports)
- replace rack (2 reports)
2007Oct 15
G6 V6
- Automatic transmission
- 35,000 miles
I am paying a $400 car payment on a car that has been at the dealership at least once a month for the past 4 months. First it was the rack and pinion (whatever that is), then it was the steering column had to be replaced, then it was the tie rod and struts, and NOW it is the same noise in the frnt end from when they did the tie rod and struts that is back again. It is really sad that when you take your car into a dealership and a SERVICE ADVISER tells you they have no clue what is going on and they are just putting parts on your car til they can figure it out. Well let me just say that if I have a accident and something happens to me or my child don't think I wont go after the dealership that sold me the car as well as GM for not getting recalls out. What the crap is a "silent bulletin" there should be NO SUCH thing. When something needs fied on a car they need to notify ALL owners and not wait for us to come in to the dealership with the problem. Never again will I buy a GM car or truck!!!!!!!!!
2007Apr 01
G6 GT Sedan 3.5L V6
- Automatic transmission
- 23,000 miles
one time the steering locked up i couldn't turn to left
2007Dec 01
G6 4 Door 3.5L
- Automatic transmission
- 52,000 miles
The car has 53000 miles and this is the 4th rack installed. It is past the warranty and the new rack is warrantied for 11000 miles. It can't even make it past that!.
GM your true to your history. First the Corvair, which leaked oil on the showroom floors, then the Vega with that creative aluminum engine that swapped pistons within 40,000 miles. Then came the imaginative GM Diesel. Engineers decided that it would be sufficient to use a standard gasoline block and convert it. Yet another bad engineering choice. Oh, and then there was the conversion to latex primer which was witness to 12 years of rusting rattling pickups collapsing as they clunked down the road. Eventually they came around to correcting the 12 year old problem, with galvanizing, but they were unable to make paint stick to it. Then came the decade (I thought) long problem with the steering racks devouring themselves on the J 2000, J6000, and Citations. I had had enough. I bought nothing but foreign cars. A few years ago I returned to the American car market when I bought a 1999 Pontiac Grand Prix. It went into the shop 3 times to have the plastic intake manifold replaced because water was in the oil. Then with the at the ripe old age of 5, with a whopping 73000 miles on it, I wisely traded ot off before the moaning transmission gave out. The problem? I invested in GM's future by buying the first G6 available to my state. A totally loaded $28000 car, was what seemed to be a perfect balance of Styling, handling, power when you needed it, and smart interior appointments. After only 15000 miles the honeymoon was about to end. The first problems with the steering rack made their day beau. Now with 53000 miles on the car she went in for her 4th rack today. Wait a minute! Didn't I have this problem with my 81 citation? Typical GM. Get it on the road and let the customers sort out the problems. After 26 years, they still have not got around to fixing that pesky old rack problem. Maybe they need 26 more years to come up with an answer.
I have the answer GM. Fire all of your bean counters. They are losing all of your beans and I am one of them. Then fire your engineers. They should be designing egg beaters or sewing machines. They are trying to save you money by making everything last only until warranty is up. Most people buy new cars because they are tired of the old one. You won't lose sales if you make a dependable car. Toyota hasn't. Now, hire people who feel that quality is more important than profit. And people who have some kinf of interest in cars. I think after the general public figures this out, that you are building a BETTER PRODUCT they will eventually come back as I tried to do when you failed me. (Again) Patriotism only goes so far until I figured out that me being patriotic is not making GM act any more patriotic. It's still all about money to them. No loyalty to us. The engineers were expected to design equipment to last only through the warranty period but not too far beyond. The trouble is that the foreign companies did not sign on to this plan. They built long lasting low maintenance cars, and it in turn made the US companies look inferior. People started buying for quality. Yes, there was a market for long lasting vehicles! What they did not make in parts, they more than made up for in new vehicle sales. GM has still never caught on to this concept. Well it is all about money to me also. I quit! Maybe I'll try an Audi again. I owned one in the 80s when I was less patriotic, and it ran like a Swiss watch or maybe a 57 Chevy
One last thing. In the late 70s when GM was busy trying to get out from under yet another problem, the catastrophic diesel engine failure liability, congress passed a bill to protect the consumer from these calculated failures by industry. The bill that they passed, most likely in honor of GM was called the Magnuson-Moss Act. This act was as I understand it, passed with the blessings of the lobby from the auto industries of the USA asking that this not be made public. The act in a nutshell states that if any item fails earlier than a what would reasonable life time, Compared to other products in that class, and regardless of the number of owners prior to the failure, the manufacture would be expected, regardless of warranty agreements, for reinstating the product to operational status. The only catch is that they do not have to tell you that this is available. The consumer must seek out this service. Most dealers do not know about it so you must contact factory reps to explain it to them. If they blow you off, tell them you are going to contact the Federal Exchange commission. They will likely change their tune because I understand the fines are pretty stiff.
2007Sep 05
(reported on)G6 V6
- Automatic transmission
- 44,000 miles
I got in my car and noticed that when I turned the steering wheel to the left, it was really tight. When I turned it to the right, it was so loose I had to be careful not to lose control of the vehicle. Also, after getting in the car once, the display read Power Steering and the the wheel would not turn at all. I turned the car off and back on again and it reset itself, I guess. I will have to wait to trade it in, but I won't buy another American made car. This is my second Pontiac because I love them, but I have to let them go.
We have partnered with JustAnswer to offer online auto repair help and advice from expert professional automotive technicians. You describe your steering problem or ask your question and they try to help you figure it out. The fee is typically $9 to $15, but you can offer to pay more for really tough questions. You will usually receive an answer in 10 minutes or less, and you do not have to pay anything unless you accept the answer.



2008Apr 09
G6
After researching this problem online and seeing that many had the same issue. I think Pontiac need to make a recall. I was almost hit when the power steering went out as I pulled into traffic.
vhughes670
DeFuniak Springs, FL, USA
SEND A COMMENT »