This problem may be covered under warranty. Ask your Pontiac dealer.
7.1
pretty badTypical Repair Cost:
$967.00
Average Mileage:
37,357 miles
Total Complaints:
30 complaints
Most common solutions:
- not sure (11 reports)
- replace the steering shaft (9 reports)
- greased the steering bar (5 reports)
- new faulty steering-box and more lube on the steering shaft (2 reports)
- replaced rack (2 reports)
- replace ball joint (1 reports)
steering problem
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2011Aug 10
G6 3.5L V6
- Automatic transmission
- 89,000 miles
I brought my car to D & S Motors in Rugby ND and everytime they said my car was fixed there was another problem with it right now the dealership is just guessing that it is the rack and pinion on my car but I brought some many times plus I contact GM executive here is there phone # 313-667-7153 and they willing to pay half the cost but at the end GM is building lemons and not taking responsbility for recalling them are fixing them. I already told GM I am better of going to a bush mechanic instead of there certified mechanics but GM is really just building junk and pawn it of to consumers at high prices
Sincerley
Allen R Belgarde
2008May 07
G6 2.4L L4
- Automatic transmission
- 30,000 miles
The steering wheel started making a clunking noise at about 25k mi. It was involved in a wreck and the steering rack along with other underbody parts were repaired by Allstate at a body shop. One year later the clunking started again and was repaired (steering rack) free of charge by the body shop. One year later the clunking started again and was repaired a third time today (steering rack) by the body shop for free but I was told they wouldn't do it again because the replacement parts were likely defective. They were told by the GM dealer that this has been a problem for a while but there was never a recall for it. My G-6 now has 40000 miles on it and is in otherwise perfect condition. I called the local GM dealer myself and they said they don't know of any recalls for this problem and I have never been contacted by GM concerning a recall.
A D V E R T I S E M E N T S
2008Jun 05
G6 3.2L
- Automatic transmission
- 10,000 miles
I purchased my Pontiac G6 during March 2007. I do not recall the exact dates but I have had the car into the dealership at least 5 times to address the 'clunking noise'. 4 of the times occurred while the car was still under warranty. I believe they replaced the steering column the first time and that fixed lasted, as I recall, only a few months. The second fix, I believe, was simply to grease parts. This lasted only weeks. What has been most frustrating to me, especially after learning of the frequency of this problem, is knowing the number of times I have taken my car in only to have them tell me a tech drove it but did not experience the "clunk". I was told this a couple of times, before taking the tech out myself and pointing it out as it happened. I took it back the last time now about a year ago when the noise had gotten worse then ever and was told a final time 'We didn't notice the noise". I have just been too busy to take it back and have been living with it.
2011May 01
G6 LX 2.4L
- Automatic transmission
- 17,700 miles
I bought his car new for my wife thinking it would be reliable. At 17,000 miles the electric steering started clunking when turning corners. I'm going to see what the dealer or GM will do about this. It could be a safety issue. If GM or the dealer don't make this right I will never buy GM again, period. Then told me it was not covered warranty but might fix it for good will. Waiting for replay. No wonder GM went bankrupt.
If they don’t make problems like this right it might happen again. I have purchased two new cars since and they are both much better quality. One is a Ford the other a Kia. I would love to support GM in the future, but?????? Stay tuned. Bad news when Kia beats GM for quality.
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2011Aug 03
G6
- Automatic transmission
- 50,000 miles
I think its funny that people are complaining about the noise, and everybody says their dad is a mechanic, or husband, or brother, or uncle. If they are a MECHANIC why bring it to the dealership when they can fix it for you? Just curious. GM hasn't made this shaft a recall yet because it is just noise issue not a safety issue which I was told by an engineer. GM has redesigned the shafts for cars and trucks to correct this problem. there is no RECALL, or anything else I am aware of to get this fixed with out a warranty, be it factory, or after market. and we as TECHNICIANS understand these problems and are giving feed back to the manufacturers to correct these issues for you as consumers. Just because somebody can change oil, rotate tires and put spark plugs in, does not mean they know everything about cars.
A D V E R T I S E M E N T S
2010Sep 27
G6
- Automatic transmission
- 62,010 miles
YOU NEED TO COMPLAIN TO THE BETTER BUSINESS BUREAU OR GM TO MAKE A RECALL ON THE STEERING PROBLEM (CLANKING NOISE)
THEY NEED TO DO SOMETHING ABOUT THIS!! ALL OF US! WE HAVE TO COMPLAIN!!! I'M DOING IT NOW!
2011Mar 01
G6 LX V6
- Automatic transmission
- 40,000 miles
NOT STEERING CHECK YOUR BALL JOINTS!!!!! Been hearing a noise in my steering, took it in they said it just needed lubed up in the steering. That lasted about 2 weeks and the noise got louder and louder, started to concern me because my children ride in my car. Well my Husband is a mechanic and finally I told him to look at it. He Checked all the wheels and come to find out my Passenger Side front ball joint was broke and my tire was getting ready to fall off.. So I called the dealership and my car was out of warranty but they said they had the part and fixed it for free.. So I thought it was strange they had that part in stock, thinking this isn't the first time.. SO ANYONE with that noise because I swore it was in the steering, my dad is a mechanic also and I could of swore it was steering and it wasn't so!! have them check your ball joints because that is serious stuff.. I'm so thankful I had him look at that and wanted to share with everyone that is hearing a noise also..
2011Aug 03
G6
- Automatic transmission
- 60,000 miles
waiting on estimate for replacing intermediate steering shaft
2011Apr 28
G6 G6 3.5L
- Automatic transmission
- 52,080 miles
to much noise, the mechanic tall me this is a problems that have this cars. malibu g6 saturn all have the same problem and gmc doesn't do nothing about this, the mechanic tell me that the problem is on the steering shaft and the item cannot be found have to buy the steering shaff to fix the problem.
A D V E R T I S E M E N T S
2009Mar 20
G6 3.4
- Automatic transmission
- 31,000 miles
Had steering box replaced in 2009 and then recently clicking and thumping started again and GM dealer told me I needed to replace the steering intermediate shaft to a tume of 450.00 dollars I asked him why either of the components would ever go bad I t just happens he said. Now I know why people are saying GM junk. Very disappointed in GM Especially since I see they have been having this problems for a couple of years and haven't corrected the problem. Don't tell me there isn't a safety factor connected with this My last GM car
2009Sep 09
G6 4 cyl
- Automatic transmission
- 28,000 miles
This should be a recall. They are waiting for the warranty to expire. Weve had it in 3 times for the same problem.
2008Oct 01
G6 GTP 3.6L
- Automatic transmission
- 13,670 miles
The dealership knew how to fix this and did it immediately.
2010Jul 14
G6
- Automatic transmission
- 35,045 miles
My Pontiac G6 is at the dealership today (July 15, 2010) getting repaired (clunking in steering). Not sure about the cost as of yet today. 56,000 kms
A D V E R T I S E M E N T S
2010Apr 26
G6
- Automatic transmission
- 86,115 miles
I took the car in to a GM dealership to have the steering checked and find out what was wrong with it. Also my engine light keeps coming on and then goes off after a couple days. Neither one of those problems got fixed. I did need my brakes done and the transmission fluid done and they did the spark plugs and they told me I would have a new car when they were done with it. 1500 $ later, when I pulled out of the lot, the clunking was still there and an hour later the engine light came on. Now the clunking noise is worse than before. I will not take it back to them as they did not fix my car.
2010Feb 12
G6 Value Leader V4
- Automatic transmission
- 11,000 miles
We have owned two 2007 Pontiac G6's and both have had this problem with clunking noise when turning along with squeaky brakes. We traded in one of our G6's recently after we took it in for service so I don't know if it completely was fixed or if the problem would have come back. However, now our other G6 that has only 11,000 miles is having the same problem I just hope they don't mask the problem (such as lubricate the steering shaft) since my 3 yr warranty is up in 2 months (I don't think this would be covered by powertrain warranty). GM NEEDS TO RECALL, THEY ARE AWARE!!!!!!!!
2010Mar 02
G6 4 cyl
- Automatic transmission
- 53,000 miles
I bought a used car that has a definite problem with the steering that Pontiac knows about but will not recall and fix. I will never buy a gm again.same problem clunking when sitting still and turning left to right
2010Mar 02
G6 4 cyl
- Automatic transmission
- 53,000 miles
I bought a used car that has a definite problem with the steering that Pontiac knows about but will not recall and fix. I will never buy a gm again.
same problem clunking when sitting still and turning left to right
2008Sep 08
G6 4 cyl
- Automatic transmission
- 35,000 miles
Called Pontiac when i purchased this car used off of a honda lot. They told me to have the honda dealer talk to a pontiac dealer so they did and they greased the steering column which then made the turn signals not work right and I had to take it back.
by the way the problem is back at 53000 miles...that is another complaint.
2009Jun 08
G6 4 cyl
- Automatic transmission
- 51,200 miles
I own a pontiac g6 (2007). I heard a clunck when ever I turned the steering wheel left to right. When I brake the car shakes left and right and vibrates. I have changed the brake pads multiple times, and I was told by a mechanic it is not the brakes. I came to find out I needed the steering rack replaced. I had it replaced and three months later needed it done again. I had it done again, and now 6 wekks later need it done again!
SO in all I have replaced the original steering rack with a new one, replaced the new one with a newer one, and now 6 weeks later need a new one AGAIN. Why hasn't there been a RECALL yet!!! There are complaints all over the internet about this problem. Some people have had the problem cause them to veer into other lanes of traffic!!! I find it hard to believe GM is unaware of this problem. I guess we need to have people dying for GM to pay attention, and this is unfortnate. Hopefully when something disasterous does happen you or your surviving family can get a great attorney, sue the hell out of GM, and keep it plastered all over the news. They are on notice of this problem and could have forseen the danger that is to come.
2009Feb 01
G6 GT 3.5L
- Automatic transmission
- 4,000 miles
NO WONDER GM HAS SO MANY PROBLEMS WITH SO MANY CRAP VEHICLES!I FELT OBLIGATED TO MY FAMILY TO GET RID OF SH*T VEHICLE 2006 UPLANDER ALSO INTERMEDIATE SHAFT REPLACED@6000 MILES AS WELL AS BRAKES REDONE A TOTAL SAFTEY CONCERN THAT COST ME $15,000.00 EVEN THOUGH IT WAS HARDLY DRIVEN,BUT WAS PROMISED BY THE SALESMAN THAT I WOULD NOT EXPERIENCE SIMILAR PROBLEMS WITH THE G6- LIAR!!!!!!
2009Sep 21
G6 3.2L V4
- Automatic transmission
- 50,129 miles
I love this car, but it has been a pain in the butt. I have replace 2 wheel hubs within 2000 miles of each other, luckily covered under warranty. I just had the steering bar lubed due to cluncking noise on turning wheel to right or left. Hope this fixes it as my warranty runs out in 3000 miles. since the hubs replaced the car is rough riding the dealer says nothing wrong with the car. I am fed up with it.
2009May 05
G6 2.4L
- Automatic transmission
- 47,000 miles
My wife uses the G6 as her daily commute car. She began complaining about a clunk in the steering especially from a dead stop. The first time I took it to the dealer, they had a service bulletin to lube the intermediate shaft on the steering shaft. This stopped the noise for about 9 months. I returned to the dealer in May to report the same problem. Although our car was out of the factory warranty by 12,000 miles, the dealer replaced the intermediate steering shaft at no charge to me. I was very pleased with the service form my Pontiac dealer.
2009Apr 15
G6 GT
- Automatic transmission
- 32,000 miles
I'M GOING TO TAKE IT INTO THE DEALER AGAIN TODAY. SECOND TIME. I HAVE TO TAKE MY 85 YEAR OLD MOTHER TO IDAHO TO SEE MY BROTHER WHO IS TERMINAL WITH CANCER AFTER READING ALL THE REPORTS ON HERE I CAN'T HELP BUT WONDER IF WE'LL MAKE IT THERE AND BACK. BUT I DO KNOW THAT AS SOON AS I GET BACK I WILL BE GETTING RID OF IT. MAYBE I'LL GET A HORSE AND BUGGY AFTER ALL I DO LIVE IN COWBOY COUNTRY. THE WAY I LOOK AT IT WE'RE ALL PAYING A HIT MAN ( PONTIAC INC.) THOUSANDS OF DOLLARS TO TAKE US OUT WHENEVER THEY SEE FIT. WHEN THEY KILL US ALL OFF WHERE IN THE HELL DO THEY THINK OBAMA WILL COME UP WITH MORE TAX DOLLARS TO BAIL THEM OUT WITH. TO SUM IT UP. YOUR ONLY AS GOOD AS YOUR WORD. IN THIS CASE PRODUCT. NEED I SAY MORE? LET THEM GO UNDER, LET THEM STARVE. YOU TREAT PEOPLE THE WAY YOU WANT TO BE TREATED. IF THIS IS HOW THEY TREAT THEIR VALUED CUSTOMERS ALL I CAN SAY IS PLEASE DON'T VALUE ME...
2009Mar 19
G6 3.5L V6
- Automatic transmission
- 37,000 miles
I just started having this problem. The dealership said that they replaced this part in the steering column but the noise is still prominent. To add to my problems, after they said that they fixed it, something went wrong with the instrument panel and the gears slip. The car is not drivable now and I am still waiting for this problem to be resolved.
I am currently working in the Automotive industry myself. I see all the time people complaining all the time that no one buys American cars and the Japanese are taking it all. I hope I do not get this problem again because I would hate to buy any other foreign made car since I still believe that American Auto makers can make better cars than their Japanese counterparts. I can't negotiate with safety and I am really concerned now . Does someone who to contact if this problem persists - Lemon Law??
Update from Apr 3, 2010: At 57K miles. This problem is back. I broke my back with 1200 dollars worth of repairs at the dealers yesterday. Changed the hub this time. Wow! what a bunch of crooks. I want to get rid of this car right away but I can't since I'll have to pay out of my pocket for this. My wife drives this car so I cant risk not having any repairs done. Clunking sound came back pretty bad and after they fixed it, I can still hear it a bit.POS GM
2008Jun 01
G6 V6
- Automatic transmission
- 24,855 miles
The clunking noise appears only when the car is completely stopped. Then, when you start and turn the steering wheel while accelerating you here the clunking noise. Won't clunk if you are completely stopped.
The garage lubed the steering shaft while they order a brand new steering shaft and it stopped of 80% of the clunking. Hopefully it was still under my standard guaranty. Don't wait if your hear a clunking noise. The noise is not annoying that much, so you can wait like me ( 6 months ) until I mentioned it to my garage. It could have cost me a lot !!
2008Nov 01
G6 Sedan V4
- Automatic transmission
- 8,899 miles
After reading other posts I can see this is a problem that has been around for 3yrs with the Pontiac G6. When I took my car into the dealer it was no surprise that they knew what I was talking about even before I finished my sentence. I was told Pontiac was aware of the clunking noise when you turn and the squeaking noise when you brake. They told me the dealership did receive a bulletin explaining that the problems (Adjustments needed to the steering box and addition lube on the steering shaft). I found it funny that something serious like your steering box wasn't a recall but a dealership bulletin. Luckily I was still under my 3yr warranty and it caused me nothing, but if you have this problem take care of it quick and while under warranty unless you might end up paying big. It was kind of interesting that out of the 9 people in the waiting room 5 of them had their G6 in there for the same problems. I also explained about the brakes squeaking and was advised that the Pontiac G6 went with a ceramic/metal brake and there is no way to fix the squeaking. I was advised to keep them until they go bad and then buy new/different brakes for the car.
2008Nov 03
G6
- Automatic transmission
- 38,000 miles
Knocking when making left hand turns only. Consistently getting worse. Had similar problem with a Grand Prix. Believe this is a problem GM definitely needs to resolve.
2008Jul 02
G6
- Automatic transmission
- 32,000 miles
Whenever I turn the steering wheel I hear this clunk noise.
2007Nov 08
(reported on)G6 Sport 3.5L V6
- Automatic transmission
- 17,000 miles
The clunk or snap occurs on turns while backing from a parking-space or on turns from a
dead-stop. The malady does not occur while at road-speeds. The same thing happened on
a family-member's 2005 G6. It was a faulty steering-box. It had to be replaced. You would
have thought that Pontiac would have taken care of the problem in two years of hearing
about it.
A D V E R T I S E M E N T S
2011Sep 07
G6 4
I have a clicking noise when turning steering wheel.On one occassion the steering wheel wouldn't turn. I had the car into the dealership on 2 occasions being told it was the steering shaft. I took the car for second opinion I was told the same thing. I had the shaft replaced along with the rack and pinion. I pick the car up to have the same problem. For as much as I was charged for the car new and for as many people that are having the same problems it looks as the dealer would fix the problem for us!!!!!!!!!!!!!
Wanda G.
Wytheville, VA, USA
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