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really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
73,194 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Saturn Vue steering problems

steering problem

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2003 Saturn Vue Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #4

Apr 152003


  • Automatic transmission
  • 3,969 miles


1. recall transaxle 2. same day ---check ingine light would not go out. They fixed it and same day it came on again, they fixed it again 3. same day car is lurching shen coming to a stop. They fixed it. 4. next week the car is not getting any gas when press the excelerator. 5. car had to be towed in becasue it would not start at all.they fixed it. 6. same day after pick up hear knocking sound when turn a corner and then rattle when increase in speed. They said they donot hear anything.

- Richmond, VA, USA

problem #3

Dec 102003


  • miles
I recently purchased a 2003 Saturn Vue and discovered that when the vehicle starts off from a full stop it pulls sharply to the right. Over the past several weeks I have been trying to get this matter resolved - most recently over the past 10 days (allowing for all the email traffic). The "head" mechanic at the Saturn dealership I purchased the vehicle from did not attempt to fix the problem at all. Instead, his comment regarding it was, "that is the nature of the beast". today, a (supervisor) of customer relations told me that this was "not a design flaw" even though she was informed that my problem is in each and every Vue being sold. I cannot understand how this vehicle passed inspection standards with this definitive problem. True, it may not (to some) appear to be a "major" safety risk but to others, it is. As I explained to Saturn today, this fault was purposely kept from me for the sole purpose of selling the vehicle. Had Saturn been up-front in advising me of this fault, I would never have closed the deal and would have either purchased a different model (no other Saturn has this pulling problem) or gone to some other auto manufacturer. This problem (to my knowledge) has not resulted in any injuries or failures (to date) but I wish to file this complaint anyway in the hope that something can be done before it leads to serious accidents. The selling practices of Saturn in this matter are nothing short of fraud and misrepresentation.

- San Antonio, TX, USA

problem #2

Sep 292003


  • Automatic transmission
  • 10,000 miles
May 2003, bought 03 Saturn Vue. June 2003: Pointed out rattle in steering column. Told the wrong part had been installed, replacement part ordered/installed. 7/03, reported same rattling. Technician said it was same problem, but wrote down it was a noise in the dashboard. 9/03, rattle back. 9/28, steering seemed loose, went off the road twice going around curves. 9/29 driving to work, heard a loud rattle, then "thunk", then the steering pulled & I hit a parked car. Told Saturn dealer about accident, asked to check steering. Dealer said there was problem with the steering and "a part" was being ordered. Later called, said we hadn't told him car had been in an accident (we had) and they wouldn't touch it until engineer looked at it. Dealer refused to honor extended warranty we purchased, providing rental while car was in shop, until engineering team looked at the car. I was also told the "rack" had to be replaced. Saturn called 10/10, 4pm. Said engineer would look at car sometime following week. Said they had "backlog" and couldn't get to it sooner. 10/13, call from engineer saying nothing wrong with the steering, Saturn not at fault for the accident, would not reimburse for rental or cover deductible. But they would fix the steering under the warranty - the same steering that was not a problem?! I was told that the power steering pump had been replaced at the first visit. Then I was told that the steering column had been replaced at the first visit. Oct. 17, picked up the Vue from the Saturn dealer. Supposedly, the steering column was replaced. Steering wheel is now 20 degrees off center. When steering, there is a feeling of no control & way too much play. Turning the wheel produces a loud groaning sound. I would appreciate knowing if others are having these same problems.

- Rockford, IL, USA

problem #1

Feb 012003

Vue 4-cyl

  • Automatic transmission
  • 900 miles
Steering pulls right no or shortly after abrupt start from standstill. Jumped a curb from parallel park at dealer service center in St charles with technician in passenger seat observing.

- Saint Charles, MO, USA

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