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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,768 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Saturn Vue suspension problems

suspension problem

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2004 Saturn Vue Owner Comments

problem #4

Mar 272008

Vue 6-cyl

  • Automatic transmission
  • 20,000 miles


The contact owns a 2004 Saturn Vue. While driving various speeds, the alignment appears abnormal and causes the vehicle to steer in unintended directions. The contact took the vehicle to the dealer and they stated that the strut mounts in the front suspension failed. The technician added that because the vehicle exceeded its warranty, the contact would have to replace the strut mounts at the cost of $450. The vehicle was repaired. The manufacturer did not assist. The failure mileage was 20,000 and current mileage was 27,000. Updated 04/21/09. Updated 04/21/09.

- Polk City, FL, USA

problem #3

Mar 282008

Vue 6-cyl

  • 124,072 miles
Problem 1: my 2004 Saturn AWD V6 Saturn Vue has developed a "shudder" in the drive train that's prevalent in the 20 -25 and 30-35mph range under moderate acceleration or coasting. Hooked up to a code reader, no codes appear; however, the torque converter is slipping as it displays a read out of over 8,000 RPM's when this occurs and the tachometer bounces back and forth with the shudder. Frequency of occurrence is higher in hotter weather and when car has been driven for several minutes. Slight whine also noticed by the transmission mechanic. Problem 2: this problem was noticed on 03-28-08. Vehicle was also purchased with defective horn. Two + weeks after the car was purchased I was hit in the rear quarter panel by a careless teenager that did not look before he backed out of his parking space. I realized shortly after that my horn was not properly working. There was no way I could have sounded the horn to alert him that he was about to back into me if had wanted to. Had it repaired recently in which the horn was found to be completely non-operational. Once repaired, it was apparent that all was working well with the horn as it honks when the doors are locked. We did not realize that the car would do that at the time that we purchased it. That should have been a big clue to the dealership that it was not functioning properly. I've been told that selling a car without a properly functioning horn is a safety violation. I'm appalled that this was not caught by the dealership! more over, they stuck me with an expensive bill to replace something that should have been operational at the time of sale! problem 3: repaired on 05-22-08. Also, both lower control arm bushings had to be replaced as they were found to have separated. Major front end noises heard prior to this getting fixed and slop in the front end when driving. Felt like car might loose control when cornering!

- Goodrich, MI, USA

problem #2

Apr 042008


  • 15,000 miles
1. brakes. I have had the front brakes and rotors replaced/cut down on this car on the average of about every 20K. I consider this abnormal wear and before you respond with driving conditions, and my other Saturn sl needed brakes on the average of 60K with the same driving conditions. When I questioned soe they told me that it was my driving habits, but as of the recent events, I have begun to question their diagnosis of any problems related to my car. 2. transmission shifting/wobble/shimmy/vibration. I have complained since new that this transmission has shifted rough, and I was told working as designed. Nobody has been able to find anything wrong yet this problem still exists. 3. tire wear related to recall. I had to request that my vehicle have the recall performed on it. Yet, after doing research and watching my tires wear. Sometimes in less that 15K something I would consider prematurely, even for performance tires, and reading several owner sites my wear is indicative of a service not being performed. 4. wheel bearing wear. I have had to have my front wheel bearings replaced 2X in the last 30K. The first occurrence was at 72K when the first replacement was made, and the 2nd was at 99K it was during the 72K service I complained my rotors warping(since I had 2 sets replaced/cut previously) and I was told it was just worn tires and they would not even consider the brake issue, until I purchased new tires. I purchased new tires and the wobbly sound was louder than now that there was new tires on the vehicle. So then recommended replacing the rotors, when I asked about brake pads they told me it was unnecessary. Seemingly illogical, since you had to remove the brake pads anyway, and tired of arguing I did not push the issue, as I needed my car, and loaner availability seemed to dry up since I was out so far out of the factory warranty.

- Glendale Heights , IL, USA

problem #1

Dec 292004

Vue 4-cyl

  • miles
In the past year, I have already had to repair the rear suspension twice, the front suspension, my back seat latch, and my rotors. My Vue is the worst vehicle I have ever purchased. When driving in any bad weather I have no traction and slip all over the road.

- West Warwick, RI, USA

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