10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1999 Toyota Avalon accessories - interior problems

accessories - interior problem

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1999 Toyota Avalon Owner Comments

problem #1

Mar 261999

(reported on)

Avalon 4WD

  • miles

A D V E R T I S E M E N T S

My neighbor and I purchased Toyota Avalon's three weeks apart from sparks Toyota. He in December '98, and I in January '99. After two weeks of owning my car I asked him if he had a foul odor in his car as I did, he said, "yes." We pursued the cause together. Called Toyota in torrance, ca, and a women admitted that the odor was coming from the A/C. she stated it could go away by itself or to minimize the odor, run the A/C on outside air. Called sparks Toyota service department, they stated it could be a clogged or restricted condensation line. We both had our cars checked out, no problem was found with the drain lines. Both cars were sprayed with a bacterial deodorant. Service manager recommended to have factory representative troy hewel look at one of our cars to make a determination as to the cause of the odor. We complied. Hewel at first did not know of any problem, but during our conversation he produced material from Honda/articles from usa today/automotive news and the university of California, berkley wellness letter about issues with A/C evaporators. Both of us agreed to have our evaporators replaced, as suggested by the hewel. To the both of us it seems to be an industry problem. Why isn't the buyer informed of the odor at purchase" why in this case, does Toyota at first deny that there is an A/C problem, but when questioned further, admits there is? what health risks are involved for driver and passengers" isn't there also an environmental concern, by using fresh air (instead of recirculation) to cool the car, more fuel has to be burnt, raising the pollutent levels admitted to the atmosphere? we would like to hear from NHTSA on these issues, thank you!

- Calabash, NC, USA

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