10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
202,508 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Avalon fuel system problems

fuel system problem

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2002 Toyota Avalon Owner Comments

problem #2

Jan 242019

Avalon

  • 213,830 miles

A D V E R T I S E M E N T S

I was driving on a highway when the car accelerated by itself, brakes did not work. The car put itself in the middle of two lanes, then accelerated turn half, I think, crashed (the front of the car)with a small hill some how did not stop and ended up somehow turning back and crashed again this time the back of the car crashed against the hill and stopped. The car suffered several breaks in and a transmision repair. This is my third Toyota. It was perfect before the incident. It was very scary. Just a few min before the crash I was passing a toll at about 28 mph. After passing the tool I was faster than that but I do not like to speed.

- Guayama, PR, USA

problem #1

Sep 242013

Avalon 6-cyl

  • 191,187 miles
While driving home on 9/24/13 my check engine light came on, I drove right to the Toyota dealership. I was informed that the catalytic converter system was below threshold ( code P0420). This repair cost me $2,541.27. I was told this would correct the problem with my air bag light flashing. After paying for this repair my air bag light continues to flash, even though the service representative said the diagnostic did not show a code. I was previously told the code for the air bag was B0113. Since purchasing this 2002 Avalon I have had to have the valve assy, idle replaced at a cost of $978.63, this is in addition to regular scheduled services. I have owned other cars for the same length of time and miles as this Toyota and I have never had so many problems outside regular services with any of my other vehicles (Mazda and Acura) I have completely lost confidence in the Toyota brand. I believe there are defects with the electrical system in the 2002 Avalon.

- Riverdale, GA, USA

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