This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 5-27-2013, I experienced a terrifying incident with my Toyota Avalon. I stopped the vehicle, and left the engine running to keep the A/C going for our dog, while I assisted my wife from the back seat. I pressed the door unlock feature to open all the door locks. When I exited from the driver side I closed that door. When my wife existed from the rear driver side I closed that door and then went to the rear passenger door to get my dog. In that short period of time, all of the doors had automatically locked, trapping my dog in the car. I am very concerned that this might happen when a child is in the vehicle. In my case I was fortunate enough to have my son drive me to my home to get my spare key and return to open the vehicle. The response from Toyota to this complaint was to take the vehicle to a dealer, but they offered no explanation or reason for this event.
My 2004 Avalon XLS has issues with both front inner door handles chrome peeling and leaving razor sharp edges and leaving lacerations to hands when pulling to open doors at times. The rear inner door pull handles are beginning to bubble and will begin to peel as well. I paid a visit to my local Toyota dealer and they stated there was not a recall or assistance for this issue. This is a big problem in my eyes and do not think I should be responsible for the cost of repairs. Please help me in my next step.
- Virginia Beach, VA, USA
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- Bordentown, NJ, USA