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really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
38,547 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Avalon seat belts / air bags problems

seat belts / air bags problem

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2004 Toyota Avalon Owner Comments (Page 6 of 6)

« Read the previous 20 complaints

problem #14

May 302014


  • 63,000 miles


The contact owns a 2004 Toyota Avalon. The contact received a recall notice for NHTSA campaign number 14V147000 (air bag, electrical). The contact noticed an intense burning odor in the vehicle and the air bag warning indicator illuminated. The vehicle was taken the dealer who stated that the part for the repair may not arrive until two months. The manufacturer was notified. The approximate failure mileage was 63,000.

- Rosedale, NY, USA

problem #13

Apr 142004


  • 1,000 miles
The contact owns a 2004 Toyota Avalon. The contact stated while starting the vehicle, the air bag warning indicator illuminated. The failure recurred intermittently. There was a recall associated with NHTSA campaign id number 14V147000 (air bag) however, the part was currently unavailable to perform the repair. The manufacturer was notified of the problem. The approximate failure mileage was 1,000.

- Hampton, IL, USA

problem #12

Mar 062013


  • 35,000 miles
The contact owns a 2004 Toyota Avalon. The contact stated that the passenger's side air bag warning lamp illuminated sporadically. The vehicle was taken to the dealer where the technician diagnosed that there was a connection problem under the passenger seat and as a result, the wiring harness needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 35,000 and the current mileage was 43,000.

- Orangevale, CA, USA

problem #11

Oct 012008

Avalon 6-cyl

  • 58,000 miles


Air bag warning light flashes continuously from time to time, then operates normally after instrument panel start up check. Many similar comments may be found on internet by searching 2004 (and other model years) Toyota Avalon. Dealers nor Toyota manufacturing appear not to have an absolute/accurate resolution. Some technicians feel the problem (among others) may be related to a steering recall repair as a cable within the steering column could have been damaged in the repair process or steering system failure or as an inadvertent cable wear under normal steering conditions. Owners are bearing the cost of repair and loss of vehicle resale value. Unknown is the potential lack of passenger safety if the air bag system is inoperative. Accident records indicate that in some accident cases air bags have not deployed and passenger injury/death has occurred.

- Stillwater, MN, USA

problem #10

Mar 282012


  • 100,000 miles
The contact owns a 2004 Toyota Avalon. The contact was driving 20 mph when he crashed into the rear of another vehicle and the airbags failed to deploy. The contact sustained injuries to the head, nose, knees and lip. The contact also sustained bruising around the eyes. The police were contacted and report was filed. The vehicle was destroyed. The manufacturer was not contacted. The failure and current mileages were 100,000.

- Greenwood, IN, USA

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problem #9

Feb 012010

Avalon 6-cyl

  • 36,000 miles
Our Avalon has about 46,000 miles on it and has been doing the following for the last 10,000; passenger-side airbag light/fault indicator intermittently comes on while driving at any speed. This may go for days or weeks without happening, and then happen several times a day. Indicator may come fully on or only dimly on, for seconds or for minutes. It appears that going over a bumpy road will trigger the light going on or off. The vehicle was brought to the watertown MA Toyota dealer for analysis in October 2010 and to the woburn MA Toyota dealer on January 16 2012. The indicator did not come on while at either dealer who said they could not find anything wrong and that we need to bring the vehicle to them when the airbag light is on. This is impossible because neither dealer is close to our home and the light goes on and off so intermittently. The January 2012 visit to the woburn MA Toyota dealer included running a diagnostic test that did not find anything wrong but said it could possibly be that the airbag wiring had gotten wet at one point and this was the result. The dealer advised us to see if the problem is worse when it rains. (it is not.) both dealers said if the indicator is on then the airbag system is not working properly, which is very concerning to us. A local mechanic also removed the front seat from the car to check the airbag wiring beneath the seat; they did not find any problems. On February 7, 2012, the airbag light went on and we were able to get to the local mechanic with it still on. The mechanic immediately put on the scanning tool and no diagnostic codes showed even though the light was on. He tapped on the airbag panel above the passenger glove compartment and the diagnostic codes starting appearing on his scanner. Based on the scan results, he said that the passenger airbag is faulty and needs to be replaced.

- Belmont, MA, USA

problem #8

Sep 012009


  • 110,000 miles


SRS airbag light comes on intermittently have been back to the dealer multiple times and the light goes off, the one time it was on the technician placed the computer on it and no error code was showing even though the light was flashing on and off. Another technician replaced the main sensor module $700+ but the light started flashing again after the weather changed and started getting cold. Dealer says I have to bring it back for more diagnosis, also more money. Called Toyota corporate offices and they will not even talk to me about refunding the unnecessary repair cost as car is out of warranty. Have seen multiple instances of this behavior being documented in the internet postings, why hasn't the NHTSA directed Toyota to fix this safety issue. If the light is on the airbags will not deploy and multiple blogs have stated that Toyota airbags have failed to deploy in multiple instances. I think a major recall is in order for Toyota Avalon airbags for the 2001-2004 model years.

- Accokeek, MD, USA

problem #7

Aug 242004


  • 500 miles
2004 Toyota Avalon XLS. SRS light comes on intermittently since purchasing vehicle, dealer cannot locate problem. I have been advised that the airbags will not function if vehicle is involved in an accident when light is on.

- Temecula, CA, USA

problem #6

Aug 282010


  • 35,000 miles
Air bag light going on and off for 1 1/2 years. Toyota found no problem. Several weeks ago air bag light stayed on. Toyota said wires leading from computer to under seat came apart and were sending out sparks. I paid to have this fixed. Several Toyota owners w/ different models had to same problem with the seat bag light.

- Miami, FL, USA

problem #5

Sep 102010

(reported on)


  • miles
Letter forwarded from ntsb from senator casey on behalf of consumer regarding concerns about the dashboard airbag light in his 2004 Toyota Avalon XLS the consumer stated over the past 2 years the air bag light would illuminate and then go out. The dealer was unable to diagnose a problem. The dealer informed the consumer that every time the air bag light illuminated, that meant the air bag were inoperative.

- Erie, PA, USA

problem #4

Jun 022006


  • 43,952 miles


2004 Toyota Avalon, SRS light comes on while driving, Toyota can not get a fix because they state that the light has to be on when I bring it in. I have been able to do it only once and then it went off before they could get a diagnostic reading. The light will come on steady then flicker randomly. I was told by a Toyota representative at the dealership that if a accident were to occur while the light is on that the air bags would not deploy. They also stated that the computer is not holding the error code which would assist in finding the problem. I have taken photos of the light on while driving and this was at 43952 miles. To date the car is just above 90K miles and the SRS light is still randomly coming on. I have tried many a times to get to a Toyota dealership while the light is on but it either goes out while in transit or goes out prior to dealership hooking up diagnostic equipment. I feel that this is a major problem to safety of my family since the airbags will not deploy if the SRS light is on. Toyota should look further into these types of issues since it is in my estimation a major safety issue. I have photos if needed.

- Riverview, FL, USA

problem #3

Aug 192009


  • 20,000 miles
Problems with airbag light being on intermittently since about 2005. Just read complaint about airbag light in this position failing to deploy in 2004 Avalon(same as mine) in an accident with injuries. Have taken mine in to dealer but light always goes off before they look at it. I'm very scared now that I see that just this year a 2004 was involved in accident with problem with airbag light staying on and airbags did not deploy although vehicle totaled. There should be a recall.

- Mobile, AL, USA

problem #2

Mar 232006


  • 18,923 miles
The airbag light comes on at random times. It stays on from a few seconds to 15 minutes. Last week I was driving a distance of 60 miles and my wife counted 19 times that the light came on. Repeated contact with the local dealer and Toyota have revealed that if the light is on at impact the airbags will not deploy. Toyota never sees the light on and will do nothing to try to repair the problem. They say it would be too expensive. I have a 7 year 70K warranty. I have provided serial pictures of the light being on. Toyota will not accept this as"we must see it", like I am a liar.

- The Villages, FL, USA

problem #1

Sep 282006


  • Automatic transmission
  • miles
On 9/28/2006 at approximately 5:20 pm, my wife & I were traveling South on the bullhead parkway, bullhead city, AZ, when we were struck front left fender, pushing our vehicle into a stopped vehicle, totaling our vehicle, a 2003 Toyota Avalon. The owner of the body shop told us that he was surprised that neither the side or front air bag deployed even though both sensors were crushed. I advised Toyota, NY city of this so that they could investigate and correct this problem. I do not know if they did or not.

- Laughlin, NV, USA

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