This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
March 2011 notice high beam light out on my 2009 Toyota Avalon. Went to replace it & found no bulb just electrical connection. After review of bulb area I noticed the bulb had disappeared within its confinement area. Bulb must have melt away.
2009 Toyota Avalon XLS [xxx] in service 10/31/2008; mileage at failure unknown, but less than 42,000. Both high beam bulbs exploded on the vehicle. Based on internet research, this seems to be a known problem. Toyota issued a tsb 0044-10 on this failure 1/27/2010, yet they refuse to take ownership of the issue. The bulbs failed despite a cumulative use of less than 2 hours on the high beams in the life of the vehicle (I live in a metropolitan area). If the bulbs are replaced, they will fail again due to the design of the housing. Is this purely a safety issue, likely not because the driver still has low beam headlights. However it further illustrates Toyota's reluctance to address a known failure. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
- Hartland, WI, USA
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- Wayne, NJ, USA