10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
10,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Toyota C-HR seat belts / air bags problems

seat belts / air bags problem

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2021 Toyota C-HR Owner Comments

problem #3

Jul 212023

C-HR

  • 32,000 miles

A D V E R T I S E M E N T S

The contact owns a 2021 Toyota C-HR. The contact stated while driving 35 mph, while depressing the brake pedal the failed to stop and the vehicle and crashed into a brick mailbox. The contact stated no warning light was illuminated. No air bags deployed, and the front driver side seat belt failed to retract. The contact sustained injuries on his neck and back and sought medical attention at a nearby hospital. A police report was filed. The vehicle was not drivable. The vehicle was towed impound lot. The contact was informed by the impound lot, that the cause of the brake failure was due to the bolt being loose on the A-frame. The vehicle was not repaired. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front passenger air bag wire harness and the Anti-lock braking systems (ABS) to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 32,000.

- Locust Fork, AL, USA

problem #2

Jun 052023

C-HR 4-cyl

  • miles
My Chr Toyota 2021 has many issues, seat belt lock I have a pair of scissors just in case, usb don't work correctly, windshield wipers gets stuck right in the middle, brakes noise, back seat rug detaching from the floor, radio, Bluetooth, front seats move forward by it self creating a safety hazard condition, I am afraid of my driver seat move forward and get me against the steering wheel and kill me, etc. I raised a complaint to Toyota Headquarters and they prepared everything for a Lemon Law, last Monday June 5th we have a mediation with Ndcs and Toyota, and my case was denied because at any given time that I have taking my vehicle to South Dade Toyota in Homestead the service dept. Manager [XXX] refused to document the issues and only offer car wash. Since my paper work from the Dealer is limited they denied my case don't taking in consideration my and my family safety. My vehicle was at the dealer order by Toyota Headquarters were the Dealer offer me a car loaner for them to keep my Chr and try to repair, next day around $11.30 am I received a phone call from the Dealer and [XXX] that they couldn't find none of my complaints and in all the time the car was there they only drove 2 miles. Same situation I have to ask [XXX] for the copies of the " services that never was done" I was at the Dealer and someone there told me that since Chr has been a bad and wrong way manufactured the CHR HAS BEEN DISCOUNTINUED. I can't force this employees to give me complaints visit documents, and this is the reason why they have denied my complaint. Please guide me, appreciated you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Homestead, FL, USA

problem #1

Oct 162022

C-HR

  • miles
Hood latch keeps coming unlocked and is only noticeableat highway speed. Drivers seat belt lockes up when tension feature is not necessary. Both problems may cause an accident wich may cause serious injuryor death apon impact.

- Andover , NJ, USA

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