Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,345 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Highlander windows / windshield problems

windows / windshield problem

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2002 Toyota Highlander Owner Comments (Page 3 of 6)

« Read the previous 20 complaints

problem #68

Jun 152005

Highlander

  • 15,000 miles

A D V E R T I S E M E N T S

Driverside visor flops down. I was told by the watertown and lexington Toyota service depts that this was a unique problem to my car. Now I hear that other Toyota Highlander 2002 owners are having the same problem. I found the flopping so distracting that I took the sunvisor off.

- Lexington, MA, USA

problem #67

Aug 012009

Highlander

  • 65,000 miles
2002 Toyota Highlander. Driver's side sun visor does not stay up or down. While trying to make it work properly I am distracted from my primary duty of driving the vehicle. Toyota does not recognize this a safety or recall issue. Cost to replace $1000. If you check the internet this is not an isolated problem and has been ignored by Toyota for many years.

- Manassas, VA, USA

problem #66

Feb 012009

Highlander

  • 55,000 miles
The sun visor on my Toyota Highlander 2002 doesn't remain in place. It started last year and no matter what I do it keep on falling. I believe this is a design problem and a safety hazard that needed to be addressed or fixed by Toyota corporation.

- Falls Church, VA, USA

problem #65

Nov 012007

Highlander

  • 70,000 miles

A D V E R T I S E M E N T S

Both sun visors on my 2002 Toyota Highlander limited fall down by themselves. Both have the lighted mirror and the river side includes the homelink control. There are no other items attached to the visors. It happens all the time, whether or not I hit a bump in the road. I've added velcro tape to the visors, but the weight of them is too much for the tape to stick to the ceiling, so after a while, the visors fall down again.

- Westlake Village, CA, USA

problem #64

Jun 232006

Highlander

  • 80,000 miles
Sunvisor on drivers side does not stay up.

- Columbus, NJ, USA

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problem #63

Sep 292009

Highlander

  • 100,000 miles
Sun visor drops unexpectedly on 2002 Toyota Highlander.

- Cedar Park, TX, USA

problem #62

Aug 012005

Highlander

  • 38,000 miles

A D V E R T I S E M E N T S

Sunvisor on 2002 Toyota Highlander constantly falls down into driver's field of vision. Visor was replaced one time under warranty but problem has returned. Cost to repair per Toyota dealer is $650 for parts plus labor - the visor contains a lighted vanity mirror and a homelink remote control so it is an expensive part to repair. The visor cannot be used in a 'partially lowered' position to block sun or reflections as it constantly falls into the 'fully lowered' position which obstructs the driver's field of view. The only way to keep the visor from sagging into the driver's field of view is to use tape or velcro to attach it to the ceiling. This prevents the visor from being used in the intended manner to block sun or reflections. This is a safety hazard because the driver can't prevent sunlight and glare from diminishing visibility. This increases the chance for accidents or hitting objects or pedestrians in the road.

- Danville, CA, USA

problem #61

Mar 012009

Highlander

  • 85,000 miles
Driver's side visor fails to stay up. Visor seems to be too heavy to support itself. Visor falls down due to road vibrations and blocks eye sight for taller drivers. Tried simple fixes using velcro and super glue - but all failed when summer interior temperatures caused the glue / adhesive to fail and problem continues. Complete replacement seems to be only solution.

- Chapel Hill, NC, USA

problem #60

Aug 242009

Highlander

  • 41,000 miles
I seem to be one of many that is having an issue with the sun visor on a 2002 Toyota Highlander. The driver side sun visor will no longer stay in place properly. This results in it falling down and blocking the vision of the driver. A recall is needed in order to prevent the potential danger.

- Lexington, MA, USA

problem #59

Aug 202008

Highlander

  • miles
2002 Toyota Highlander sun visor keeps falling down on its own. Noticed that this is a common complaint on the internet. This is a safety hazard and the visor should be recalled.

- West Frankfort, IL, USA

problem #58

Jul 182009

Highlander

  • miles

A D V E R T I S E M E N T S

Falling visor on Toyota Highlanders are creating driver visibility issues. A major concern for safety. Sent in attachment that listed other driver complaint on the same issue to dot question 090817-000072.

- South Lyon, MI, USA

problem #57

Jan 012004

Highlander

  • 30,000 miles
1. regular driving causes the issue which seems to be due to poor product design. 2. the driver side sun visor does not stay in the upright position ever, and continuously blocks my clear view of the road. 3. the Toyota dealer was informed and they did nothing to fix their inferior product. I have to purchase a replacement sun visor.

- San Fernando, CA, USA

problem #56

Jul 102009

Highlander

  • miles
2002 Toyota Highlander has issue with driver's side sunvisor that constantly falls obstructing vision.

- Dallas, TX, USA

problem #55

Feb 012007

Highlander

  • 95,000 miles
1. plastic tension coil holding up visor failed all of the sudden. 2. plastic tension coil holding up visor failed causing the visor to fall down obstructing my vision while driving. This occurs anytime I hit a bump in the road while driving. 3. I went to Toyota to have it fixed and they told me it would cost a significant amount of money since there hadn't been any recall notices involving the described failure.

- Renton, WA, USA

problem #54

Jul 012007

Highlander

  • miles
I have a 2002 Toyota Highlander and the driver's side visor will not stay up. The visor constantly falls in my line of vision. I've had the problem over two years.

- Austin, TX, USA

problem #53

May 162009

Highlander 6-cyl

  • Automatic transmission
  • 95,000 miles
The contact owns a 2002 Toyota Highlander. Since February of 2007, the sun visor in the vehicle does not attach tightly and comes down while driving 35 mph and above. The vehicle has not been inspected, but the repair would cost over $300. The contact feels that this is a safety issue and the defect should be repaired by the manufacturer. The failure mileage was 95,000. Updated 07/01/09 updated 07/06/09.

- Renton, WA, USA

problem #52

Jul 261985

Highlander

  • 57,344 miles
2002 Toyota Highlander drivers side visor will not stay up. Many complaints about this issue. If you hit the even a small bump the visor falls down which in turn creates a viewing problem. One day there will be an accident caused by this problem.

- Winter Haven, FL, USA

problem #51

Jun 022005

Highlander

  • 40,000 miles
2002 Toyota Highlander drivers side visor. Will not stay in place, never reported until I saw how many people have so here I go.

- Orlando, FL, USA

problem #50

Dec 092008

Highlander

  • miles
Sun visor on driver's side of 2002 Toyota Highlander can't be used to protect driver from the bright sunlight as it cannot be ratcheted up or adjusted and just hangs loosely blocking driver's view of window and requiring driver to hold it in place with one hand. Problem has existed almost from beginning. Others have reported similar problems especially with that model year.

- Friendswood, TX, USA

problem #49

Nov 082006

Highlander

  • 0 miles
Sun visor problem... my driver side sun visor will not stay up and has become an hazard. I've also notice the same thing starting to happen to my passenger sun visor, a seat in which is all most never occupied!

- North Andover, MA, USA

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