Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,700 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Highlander body / paint problems

body / paint problem

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2004 Toyota Highlander Owner Comments

problem #5

May 272015


  • 127,243 miles


Gas station did not close hood completely and it blew open while trying to enter the highway at just over 40 miles per hour.the secondary safety catch did not hold or work ! the hood blew open and shattered the windshield and bent the hood up into the roof.the tops of the fenders near the hinges were also ripped up.

- Belmont, MA, USA

problem #4

Mar 012007

Highlander 4-cyl

  • 30,000 miles
My Highlander was involved in a total loss crash back in 2007, and the insurance company paid out a total loss claim and took the salvage. I have repeatedly updated Toyota that the vehicle was destroyed, yet they have continued to send recall notices for the psat 4 years. Please make them stop !!

- Woburn, MA, USA

problem #3

Aug 292004

Highlander 4WD

  • Automatic transmission
  • 1,000 miles
Owner stated that while at the dealership he test drove a Toyota Highlander. The owner found that the measurements from the steering wheel to the accelerator pedal were not the same in each vehicle that was test driven.

- Hanover Park, IL, USA

problem #2

Jul 312004

Highlander 4-cyl

  • Automatic transmission
  • 7 miles
The 1994 Toyota Highlander has a structural defect the can be very dangerous and at the very least unacceptable from a quality consumer standpoint. When the rear window is put down it creates a wind noise and vibration that is dangerous to the passengers and driver. It is hard to imagine that Toyota could let this go on without a recall or at the very least a warning and a better solution than "open up the front windows before operating the back ones". after just one month of operation I am really questioning if I will ever own a Toyota again.

- Lansing, MI, USA

problem #1

Mar 062004

Highlander 6-cyl

  • Automatic transmission
  • 250 miles
I have a 2004 Toyota Highlander. On my way to Georgia on interstate 75, while going 70 miles per hour, I rolled down the back windows.the vehicle violently shook and the pressure inside was piercing to my ears, I felt like the back rear window was going to blow out. The vheicle shook so violenty, I had a very hard time keeping under control while I rolled up the windows it scared me so bad, I almost lost control of the vehicle. I requested that the dealer (courtesty Toyota) put in wind breaks or vents, over the side windows so that I was able to roll down the windows and drive safely and the dealer refused my request. I told the dealer, that I believed this situation was a safety issue and they still refused my request. I asked to see the service manager and the service manager told me he was aware of the problem, that wind breaks "would not help" the situation. He said that if I would put down the front windows a five or six inches, I would not have the wind problem in the rear of the vehicle. I told him, I do not always want the front window open, when I am driving, sometimes, I would just like to have some air in the back. (I also said, suppose some child in the back seat suddenly decided to roll down the window while the mother was driving on the interstate). At interstate speeds you will loose control of the vehicle with the wind and the vehicle shaking so violently. The reason I chose the Highlander was that the back windows opened. I take my dogs with me when I travel and they can get air while they are riding in the back.

- Parrish, FL, USA

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