Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,369 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Highlander steering problems

steering problem

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2004 Toyota Highlander Owner Comments

problem #4

Feb 152008

Highlander 4-cyl

  • Automatic transmission
  • miles


Highlander recently received 30K service at Toyota dealer. Car mileage was approximately 29K. The service advisor reported that the intermediate shaft in the steering column was making a clunk type sound and should be replaced. He believed Highlanders and Tacoma's had been having a problem. He did not think the part would break but that the part had been redesigned and will need to be replaced.

- Grass Valley, CA, USA

problem #3

Dec 192007

Highlander 4WD 6-cyl

  • Automatic transmission
  • 53,126 miles
Bout my 2004 Highlander 3 months ago, used, with 46K miles on it. I took it to my mechanic last week to get the oil changed and tires rotated. He took it for a drive and said that it won't pass inspection in 3 months because of the steering. There is a clunk in the steering, which I never thought was abnormal but he said it is. He also said there is a service bulletin out on it. I called the dealer and made an appointment for next week. I seriously had better not have to pay for this.

- S. Berwick, ME, USA

problem #2

Nov 302006

Highlander 6-cyl

  • Automatic transmission
  • 33,000 miles
Steering shaft on the 2004 Toyota Highlander did not feel safe, felt loose and noisy when turning. Toyota refusesd to fix the problem under warranty, a tsb was issued in January 2006, which indicated Toyota's awareness of the problem, but did not want to publicly admit it. While driving it felt like the steering column coud break off, and if that happened, it could have caused many deaths.

- East Brunswick, NJ, USA

problem #1

Feb 232007

Highlander 6-cyl

  • Automatic transmission
  • 55,350 miles
Noisy steering shaft caused me to take car to dealership, where I was told the shaft was 'worn' (tiny bearings within the shaft were worn) and the shaft was replaced. Dealer informed me they'd seen this problem on other Toyota Highlanders, and on their economy Toyota prisms as well, but manufacturer had not issued any recalls. I paid the bill using my extended warranty.

- Valparaiso, IN, USA

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