Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
72,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Toyota Highlander accessories - exterior problems

accessories - exterior problem

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2009 Toyota Highlander Owner Comments

problem #2

Dec 222014

Highlander 6-cyl

  • 90,000 miles


The driver side sun visor droops down. Toyota is not taking responsibility for this issue. It seems to be happening alot. It falls while I'm driving, and I'm afraid it will cause me to get in a wreck. Toyota needs to recall this visor. Poor design.

- Bradenton, FL, USA

problem #1

Oct 012013

Highlander 6-cyl

  • 55,000 miles
The driver's side visor no longer stays up, so it has progressively dropped down to about a 30-45 degree angle toward the driver's head. This is a large safety hazard both for general visibility when driving and potential cause of injury to the head in the case of an accident. The vehicle was purchased certified used from a Toyota dealership. Such a part should not become faulty just over 3 years from the time it was originally put on the market. The visor is not used aggressively or excessively. Both the dealership and Toyota motors were contacted regarding this problem. Toyota advised this part was not covered under any type of standard warranty, despite the fact that it is a safety and visibility issue. Both parties were of no assistance and required owner of vehicle to pay for cost of parts and labor. Thank you for your time and consideration to this matter.

- Dallas, TX, USA

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