Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
28,749 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Toyota Highlander accessories - exterior problems

accessories - exterior problem

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2012 Toyota Highlander Owner Comments

problem #10

Aug 042014


  • 18,250 miles


Driving visibility is affected as the part hangs down obscuring the road.

- Sheridan, WY, USA

problem #9

Jul 132015


  • 25,000 miles
The sun glass holder does not stay latched. It will fall and partially obscures the rear view mirror

- Keller, TX, USA

problem #8

Jan 152015

Highlander 6-cyl

  • 58,000 miles
My passenger side sun visor broke internally and the internal spring forced it to point straight down. It blocked the driver's view of vehicles approaching from a side street on the right. I have fiddled with it and got it to stay up about 3 inches from the roof, but it keeps creeping back down. I ordered a replacement sun visor from Toyota through my local Toyota dealership in January. The order was "back ordered" and has yet to be shipped from ( I presume ) South East Toyota distributors.

- Sumter, SC, USA

problem #7

Dec 082014

Highlander 6-cyl

  • 38,620 miles


Sun visor, driver's side: Hangs down at approximately 45 degree angle toward driver in the stowed position and bumps head on the bottom edge when exiting or leaning forward. When in the used position it goes against the windshield giving little benefit as it is too high to block sun at sunset or sunrise. It will not stay in a full down position. The internal spring holds the sun visor in these 2 positions only. In an accident it may pose a cutting problem on forehead in the retracted/stowed position. The sun visor?S spring mechanism appeared to rotate out of position upon normal use. It appears to be a common problem as to many posts about this issue. Dealer contacted about issue and claimed it wasn't covered under warranty.

- Canyon Country, CA, USA

problem #6

Nov 172014

Highlander 6-cyl

  • miles
The visor on the driver's side no longer stays up, so it either has to be pushed to the side thus blocking the side view, or left as is blocks the ahead view, or must be held with one arm while driving one-armed (not ideal driving conditions). My garage is ordering a new visor but was told these visors are on backorder - there are 1000 already on backorder! seems there is a major problem here.

- Schenectady, NY, USA

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problem #5

Sep 012014

Highlander 6-cyl

  • 28,500 miles
The overhead sunglasses holder suddenly folded down and would not slide back into place. There was no force used and it appeared to be a manufacture defect. The holder blocks the rearview mirror and makes it very difficult to safely operate a vehicle. A quick internet shows that this is a major problem.

- Elizabethtown, KY, USA

problem #4

Aug 012014

Highlander 6-cyl

  • 51,000 miles


Driver's side sun visor is malfunctioning creating a safety issue with clearly viewing the roadway. Without being manipulated by a vehicle occupant, the sun visor--unprompted--hangs down partially in the vision of the vehicle driver. Attempts to push the visor back to its closed position are unsuccessful. Koons tysons corner Toyota has been informed on 08/25/2014. Vehicle owner seeking extended warranty coverage.

- Potomac Falls, VA, USA

problem #3

Dec 292013


  • 23,000 miles
The contact owns a 2012 Toyota Highlander. The contact stated while driving approximately 65 mph the windshield wipers latched together. The vehicle was taken to the dealer for diagnosis where the technician stated the passenger side windshield wiper bolts were loose due to the cold weather. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 23,000.

- Parkton, MD, USA

problem #2

Nov 032013

Highlander 6-cyl

  • 44,120 miles
I was about to start the car. My wife was in the passenger seat. She lowered the passenger side sun visor and then tried to put it back up. We heard a click, and found that the sun visor will not go back into the "up" position. This is a safety issue because it affects my visibility when driving.

- Phoenix, AZ, USA

problem #1

Aug 032012

Highlander 6-cyl

  • 1,000 miles
The contact owns a 2012 Toyota Highlander. The contact stated that while driving approximately 35 mph and steering to the right, the engine suddenly emitted an abnormal noise. The contact also stated that the headlights would not shut off intermittently when powering off the vehicle. In addition, the defroster for the rear window would not function properly, causing the windows to remain foggy for a long period of time. The vehicle was taken to the dealer for diagnostic testing where the technician advised that there were no failures. The manufacturer was made aware of the failure and advised the contact that the vehicle was not included in any recalls. The vehicle was not repaired. The approximate failure mileage was 1,000 and the current mileage was 3,300. Updated 1/29/13

- Yonkers, NY, USA

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