Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
30,150 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Toyota Highlander seat belts / air bags problems

seat belts / air bags problem

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2012 Toyota Highlander Owner Comments

problem #4

Dec 262015


  • 49,000 miles


Re: occupant classification system, SRS, zero point calibration safety issue. Owners will be reluctant to spend $130+ at the dealer for calibration. Local repair shops is not equipped to do the calibration. Must be a dealer. I spent the money. I know of others who have not. This vehicle has 49000 miles on it. The passenger seat is infrequently used. The warning lights and display went off just after someone sat in the passenger seat. Something is not right with this seat sensor system. Lots of people complaining online about the need to re-calibrate.

- Fairview Heights, IL, USA

problem #3

Dec 182014


  • 14,000 miles
The contact owns a 2012 Toyota Highlander. The contact stated that while attempting to park, the vehicle suddenly accelerated and crashed into a wall. The air bags failed to deploy. The driver did not sustain any injuries and a police report was not filed. The dealer was contacted. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 14,000.

- Clinton , MA, USA

problem #2

Dec 022014


  • 54,000 miles
The contact owns a 2012 Toyota Highlander. The contact stated that while driving approximately 40 mph, another vehicle crashed into the contact's vehicle and the air bags failed to deploy. The contact sustained a head injury that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 54,000.

- Webster, NY, USA

problem #1

Apr 082012

Highlander 6-cyl

  • 3,600 miles
Drivers airbag failed to deploy in accident. Front end crushed, probably $20,000 damage to front end although tow truck driver said it was totaled. Wife was driving and could have been injured if seat belt had failed also.

- Humble, TX, USA

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