We bought our Highlander used with 43k miles in April 2021. The extended warranty we purchased expired at 80k miles. Now, at 89k miles there is a whining noise when accelerating and has slow acceleration. Quote from local dealer states "trans has internal problem causing noise. needs trans assemble". Quote for the transmission assembly is $11,741.41 - for a car that is four years old! According to the dealers inspection of the transmission fluid was fine (check in green box). I verbally asked the technician to confirm the transmission fluid had been checked and he stated it was and that it was fine.
I am disappointed both that it happened and that they were unwilling to do anything about it as I am out of the warranty by mileage. My question to Toyota is, why would I want to buy another one?? I bought the car that I believed to have to best track record, and it failed prematurely! I did say this to them and there was no real answer. They basically said, we have you covered until 60K. That's it!
- Michael D.,
Chalfont, PA, US
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
We bought our Highlander used with 43k miles in April 2021. The extended warranty we purchased expired at 80k miles. Now, at 89k miles there is a whining noise when accelerating and has slow acceleration. Quote from local dealer states "trans has internal problem causing noise. needs trans assemble". Quote for the transmission assembly is $11,741.41 - for a car that is four years old! According to the dealers inspection of the transmission fluid was fine (check in green box). I verbally asked the technician to confirm the transmission fluid had been checked and he stated it was and that it was fine.
- hleblanc74, Baton Rouge, US