6.2

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Toyota Highlander Hybrid seat belts / air bags problems

seat belts / air bags problem

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2009 Toyota Highlander Hybrid Owner Comments

problem #1

Jul 242009

Highlander Hybrid

  • 12,000 miles

A D V E R T I S E M E N T S

2009 Toyota Highlander hybrid. We have several safety related complaints: 1. my wife has never had an accident & to our recollection has never had a traffic ticket. She had a minor unintended acceleration and she tapped the truck in front of her. She took her foot off the brake & the car lurched forward. The dealer said it was not involved in a recall but the Toyota website says it is involved in a floor matt recall. I've thrown the matt in the rear cargo area. 2. our garage is attached to our house with our bedroom above the garage. With 3 kids, both my wife and I have been distracted leaving the car in the garage to unload groceries or help the children. When on electric power we have neglected to turn off the ignition since the car is silent. Only when the carbon-monoxide detector sounded in our garage did we realize the engine had started while we were in the house. We think this could be deadly to other families without carbon monoxide alarms who may also forget to turn off the engine when parked in an attached garage while on electric power. 3. the driver's seat-belt has broken and you can only fasten it by making a special effort to depress the button and hold it while inserting the buckle. Normally you simply insert the buckle to fastenit. The car has many other "issues" that are not safety related. Unfortunately, we believe our insurance company will settle my wife's otherwise uneventful "tapping" of a truck from the unintended acceleration and charge this likely bogus injury claim by the truck driver against our policy.

- New Canaan, CT, USA

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