Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
46,120 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Toyota Matrix accessories - exterior problems

accessories - exterior problem

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2003 Toyota Matrix Owner Comments

problem #2

May 062009


  • Automatic transmission
  • 10,541 miles


The contact owns a 2003 Toyota Matrix. When the contact entered the vehicle, the front driver's side door handle shattered into pieces. The vehicle was taken to the dealer and they stated that the handles were being dried out by the sun. The vehicle was repaired at the cost of $111. The failure mileage was 10,541 and current mileage was 10,559. Updated 6/8/09 the consumer stated this was the second handle that had cracked on the vehicle. Updated 06/11/09.

- Ocala, FL, USA

problem #1

Aug 222006


  • 81,700 miles
I have a 2003 Toyota matrix. There is a thin metal covering on the door handle. The metal has separated from the plastic base. It is like a razor blade, so when you go to open the door your fingers get sliced.

- Salt Lake City, UT, USA

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