Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
57,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Toyota Matrix accessories - exterior problems

accessories - exterior problem

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2003 Toyota Matrix Owner Comments

problem #2

Jan 032013

Matrix 4-cyl

  • 115,000 miles


Three incidents - 2nd occurred in May 2014, 3rd in August 2014. Very large, clean cracks keep appearing in the same spots on the front windshield with no point of contact. They begin from the middle bottom of the windshield where the heat vents start and in a U-shape come out or at the top middle - behind rear view mirror - where heat vents start - like a smiley face to nearly the top of the windshield or a line down direct from middle of window. The first time it happened I was using the heater. The second time and 3rd time it was parked overnight but nothing was stolen, no other damage and nothing to indicate a point of contact such as a rock or sharp tool. Full cracks appear all at once - close to entire height of window and are not gradual. Replaced the windshield first time at my cost and need another replacement immediately as two large cracks are impairing visibility, take up the whole drivers side of the window and concerned for safety with upcoming road trip. Looking for another vehicle to buy as already had 2 other recalls with this vehicle. Need Toyota to replace 2nd windshield as this is clearly a manufacturers problem.

- Emeryville, CA, USA

problem #1

Aug 162014

Matrix 4-cyl

  • miles
Recall relapse: Driver side window off track. Needs driver glass bolts 2nd time. Toyota recall #: 80A GM recall #: 07273.

- Kn, TN, USA

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