Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,426 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Toyota Matrix accessories - interior problems

accessories - interior problem

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2003 Toyota Matrix Owner Comments

problem #5

Feb 092004


  • miles


The gauge cluster in the 2003 Toyota Matrix is in red. In bright sunlight, it can be impossible to read the gauges. I have tried various makes of sunglasses and some seem to help somewhat. But it is still a hazard.

- Costa Mesa, CA, USA

problem #4

Oct 012003


  • Manual transmission
  • miles
The instrument panel lighting is inadequate. Most of the time I simply cannot ready the instrument panel, including the speedometer. While I haven't had any accidents or tickets, I believe this is an unsafe situation. I have taken it to the dealer and they said it works as designed.

- Columbus, OH, USA

problem #3

Oct 122003

(reported on)

Matrix 4-cyl

  • Automatic transmission
  • 11,000 miles
Consumer called complaining about having problems with the speedometer. The speedometer has a red back light and as a result the driver cannot see the vehicles speed while driving during the day light. The driver has no problems while driving during night time. The manufacturer was contacted and stated this was not a safety issue for them.

- New Orleans, LA, USA

problem #2

Jul 272003

Matrix 4-cyl

  • miles
Consumer stated that they were having problems seeing the functions in the instrument panel due to the lights. Dealer notified. The instrument and radio light faded out when driving in sun light. In shade or at night, this happened a lot.

- Asheville, NC, USA

problem #1

Dec 292002

Matrix 4-cyl

  • Manual transmission
  • 1,130 miles
While driving, consumer attempted to make turns and steering was very hard. Consumer visually noticed a fluid leaking from under vehicle. Dealer diagnosed that the power steering pump had failed. Ts the next day, consumer noticed more fluid leaking. Dealer replaced crankshaft and keyway. Dome lit inoperative. Bulb replaced. Check engine light was on. Dealer found evaporative system malfunctioned.

- Hayward, CA, USA

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