Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 1
Average Mileage:
11,525 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Toyota Matrix body / paint problems

body / paint problem

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2003 Toyota Matrix Owner Comments

problem #4

May 062008

Matrix 4-cyl

  • miles


The side of the car that holds the windshield together is a blind spot. When people are crossing the street you can't see them. I almost hit some about three times because of how the window is made. The sun visor is not long enough to block the sun making it difficult to see they to make better visors that actually blocks the sun.

- Lakewood, NJ, USA

problem #3

Apr 012006


  • miles
Your crash testing gave the 2003 Toyota Matrix xr AWD five stars for side impact regarding head injury potential for driver. We used your ratings when selecting a used car in August 2005. On April 1, 2006 my 29 year old son hit a tree on driver door. He suffered fractured skull, broken neck and other injuries. He was killed instantly. Please see; search last name renfrew. Please google brett renfrew and read some of the news reports. Besides crash worthiness, we do not understand why the car careened off the road.

- Clinton, CT, USA

problem #2

Feb 152003

Matrix 4-cyl

  • Automatic transmission
  • 40,000 miles
Rear spoiler cracked. Dealer stated that it wasn't covered under the warranty.

- Whittier, CA, USA

problem #1

Jun 242003

Matrix 4-cyl

  • Automatic transmission
  • 6,100 miles
After washing and waxing the vehical I noticed paint the to be blistering in certain spots of the car. The blistering was caused by bird droppings. This is kind of strange that this poor quality paint would be damaged on 2003 Toyota Matrix. I would expect Toyota to have protected it's vehicles with paint that is not effected by bird droppings. I have never seen this happen to other vehicles. This suggest that Toyota paint is of poor quality. When I approached the dealer that sold me car, they told me it was not covered under warranty. I don't even have this car a year. Give me a break!!!!I will never by a Toyota vehicle again.

- Linden, NJ, USA

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