all door handles broke off.

- The Woodlands, TX, USA

I just found out that the rear suspension cross-member (part # 51206-12190) in my 2004 Toyota matrix is about to fail due to rust. While doing something else my mechanic happened to notice the issue. He showed me the problem and said it would be dangerous to drive the car. The car has low mileage for being 16 years old (about 8K a year). This car was built in Canada and sold in New York state so it should have been designed to take many years of wet/winter road conditions. If my car had 16K miles per year it would only be 8 years old. Should a part that holds the differential up (not let it drop to the road) go bad in even 20 years on the road" I only found out about this problem by chance. Otherwise I could have been driving down the road and possibly had a fatal accident due to the rear parts of the drive train dropping to the road. The car looks fine otherwise. So how many other people who own the same car that is the same age, or newer or a bit older, have no idea that this problem exists" if even one owner of this car has an accident caused by this problem and is hurt or killed that would be very bad! and that person could have been me - because there has been no recall issued intended to check for this potential failure. I have spoken with Toyota about this issue and they told me I am on my own, that they couldn't/wouldn't help me. The two people I talked with never said that they would do anything to be sure other Toyota matrix owners were informed about this possible rust issue.

- Bath, NY, USA

Takata recall. I've been receiving recall notices for this vehicle for years. I have been attempting to have three issues resolved, only one of which is the takata airbag problem. I have attempted to make an appointment for the repairs at the nearest Toyota dealer to me (about a 2.5 hour-rt drive from my home) for the past year+, but I am repeatedly told that they are awaiting the part(s) for the takata airbag repair. To make things worse, I constantly receive flyers from Toyota urging me to have the repairs done asap. I would like to. But apparently, Toyota is having problems getting the parts to their dealerships. In the meanwhile, I'm driving a potentially dangerous car.

- Mariposa, CA, USA

Metal part that window regulator attaches to came loose from driver window. Toyota claim that they replaced the bolt that passes through the metal part that came detached, and refuse to repair the problem. This failure results in the same issue underlying the recall for the bolt replacement.

- Tampa, FL, USA