CarComplaints.com Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
64,949 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Toyota Matrix brakes problems

brakes problem

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2009 Toyota Matrix Owner Comments

problem #7

Dec 312016

Matrix

  • 120,000 miles

A D V E R T I S E M E N T S

The contact owned a 2009 Toyota Matrix. The contact stated that while driving approximately 30 mph up the mountain and making a turn, the brake pedal was depressed and the vehicle spun causing the vehicle to crash into the mountain. The air bags did not deploy. A police report was filed. The fire department was at the scene but the contact was not sure that a fire report was filed. The contact sustained minor injuries that required medical attention. The vehicle was totaled and was towed to a impound lot. The failure mileage was approximately 120,000.

- Banning, CA, USA

problem #6

May 242016

Matrix

  • 61,559 miles
Front of vehicle shook when I applied the brakes and came to a stop.

- Shelby Township, MI, USA

problem #5

May 012014

Matrix 4-cyl

  • 70,000 miles
2009 Toyota Matrix first problem started stalling suddenly in traffic last year, but now very frequently stalls even on highways at high speeds. No warnings. When stalled all lights comes on in dash, including "check engine" light. Completely turn off ignition and restarting is the only way to fix this issue at that time. After restarting the check engine light goes out. Occurred several times in all sorts of weather, but more frequently in hot summer days. Yesterday stalled 4 times within 90 minutes drive. Restart cleared engine computer dealership had difficult time replicating failure. But, advised replacement of the engine control module at a cost of over $1000. Since this year model not recalled by Toyota yet. I do not know how or where to complain so that Toyota acknowledge that it is a safety issue and fix this at their expense.

- Alpharetta, GA, USA

problem #4

Jan 012011

Matrix 4-cyl

  • 16,000 miles

A D V E R T I S E M E N T S

I was crossing the bump on the road and after that I lost control. I hit a mail box in my community and I crashed in my one of my neighbor car in the lot. I contacted Toyota and sent pictures after the incident. They denied my claim. I had to pay for everything even thought Toyota knew about that acceleration problem.

- Coral Springs , FL, USA

problem #3

Feb 092014

Matrix 4-cyl

  • 54,000 miles
I was driving on the road around the neiborhood at the T intersection, I try to brake but my car was not stop.then I try to put on the brake all the time but my car still keep going and hit a stair brick in front of the house..

- Silver Spring, MD, USA

problem #2

Dec 192013

Matrix 4-cyl

  • 70,000 miles
Car was parked. When I returned to the car, the power steering had ceased to function and warning lights were lit for the power steering, ABS and brakes. I understand there is a technical service bulletin on the power steering unit for this vehicle for issues related to the power steering locking up. Luckily I was not driving the car at the time.

- Columbia, SC, USA

problem #1

Dec 272012

Matrix 4-cyl

  • 63,085 miles
My daughter was driving home on a snowy night and suddenly the brakes became unresponsive, the ABS and brake lights came on, and luckily she didn't need to come to a full stop at that time. After that the brakes worked for the rest of the drive home, but were spongy and she needed to give additional time to stop. Toyota issued a tsb-0205-09 on 7/6/2009 about this - C0215. We spent $671.10 to repair the rear left and the mechanic said we will most likely need to do the rear right in the future. I called Toyota reimbursement dept. About this and they said they would do nothing since it's out of the warranty period of 36K. They said it's not a safety issue as well. My point to them was how can you issue a tsb in 2009 on a 2009 model and not back this problem up for the life of the car? they know the sensor is going to go bad most likely, it could cause a serious safety issue, but no recall was ever issued. This is a dangerous business practice! we already had 2 recalls (floor mat interference with accelerator pedal and accelerator pedal reinforcement bar) on this vehicle. This needs to be addressed and the consumer shouldn't need to bear the cost!

- Cambridge, NY, USA

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