Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,777 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Toyota Matrix brakes problems

brakes problem

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2010 Toyota Matrix Owner Comments

problem #3

Oct 192010

Matrix 4-cyl

  • miles


While driving a 2010 Matrix, Tuesday Oct. 19,2010, approx. 30mphs. The car made a clicking sound as if a cruise control had been set but this car doesn't have cruise control. The car then took off a very high speed like a jet plane at take off. I was unable to control the brakes or steering. The vehicle travel approx. A half of a mile before hitting an embankment and then jumping out of the ditch and back onto the highway where it landed and stopped. The car is suppose to be equipped with six air bags but none of them deployed upon impact.

- Grantsboro, NC, USA

problem #2

Feb 272010


  • 8,320 miles
I was driving through a parking lot with a friend of mine as passenger. I was coming up to a stop sign with 2 cars waiting at the sign. I applied the brakes to begin slowing my car and when I hit the brakes they did not engage for at least a second or so. When the pedal was hit it moved towards the floor very easily and after a second or so the car jerked and began to slow down as it should have. I was able to bring the vehicle to a complete stop without incident, but it was a close call with the car ahead of me. If I had not developed a habit of early braking we would have hit the car in front of us. This was the first time that it happened but the car only has 8000K on it. I am taking to the dealership tomorrow where I bought it 9 months ago to see if they can find a problem.

- Moose Jaw, Sk Canada, 00, USA

problem #1

Dec 202009


  • 10 miles
2010 Toyota Matrix purchased brand new November of 2009 with only 5 miles reading on the odometer. Although there has been no accident with this vehicle I am very concerned about two operational issues: Steering on highways at highway speed and brakes not engaging. On straightaways this vehicle swerves back and forth. I am constantly having to correct its direction. We tried adjusting the tire inflation with no help. Took it to the dealership who readjusted the tires back and said the vehicle was still within design specs. Our newest attempt was to try extra weight in the back which is not helping either. The other big issue that has happened with this vehicle was 3 separate events I had to pump the brakes to before they would engage. The dealership could not reproduce the problem and questioned operator error. All manufacture specs again were within design limits. Please note these issues were present and noted prior to all the recall notifications. We have tried to make things work but are now beginning to worry about the safety of this brand new vehicle.

- Lawrence , KS, USA

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