Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Toyota Matrix seat belts / air bags problems

seat belts / air bags problem

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2010 Toyota Matrix Owner Comments

problem #5

Aug 212016


  • miles


My recall is listed as incomplete which means a remedy is not available yet. My car is 6 years old now and I think enough time has elapsed for there to already be a remedybe a remedy and if not then something needs to be done to resolve this quickly.

- Brookhaven, GA, USA

problem #4

Aug 012016


  • 18,000 miles
The contact owns a 2010 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V3740000 (air bags); however, the part for the repair was unavailable. The contact stated that the air bag warning light illuminated. The approximate failure mileage was 18,000. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Westmorland, CA, USA

problem #3

Aug 012016


  • miles
Received recall notice indicatiing I should not use front passenger side seat. Checked with local dealer who assured that it is absolutely safe to use that with conflicting info from Toyota and the dealer just what should I do"?"

- Hull, MA, USA

problem #2

Nov 262014


  • 77,000 miles
The contact owns a 2010 Toyota Matrix. After the contact's vehicle rear ended another vehicle, the air bags failed to deploy. A police report was filed and no injuries were sustained. The vehicle was taken to an independent mechanic; however, it was unknown if the technician diagnosed the failure. The manufacturer was made aware of the failure. The failure mileage was 77,000.

- Ackron, OH, USA

problem #1

Jul 302009


  • miles
In July 2009 I purchased a new 2010 Toyota Matrix from sunrise Toyota in oakdale, New York. When shopping for my vehicle I was looking for one that had a drivers side knee airbag since I had recently had knee surgery and a chronic knee problem. When looking at the 2010 Toyota Matrix the window sticker (monroney) indicated that the car came equipped with a drivers side knee air bag as standard safety equipment. The sales person also reiterated that the car had this safety equipment. I purchased the vehicle. In January of 2010, nearly 6 months after I purchased the Toyota Matrix, I received a letter from Toyota telling me that my car did not have a drivers side knee airbag and that the monroney window sticker was wrong. As of the date of this compliant, despite my complaining to the dealership and Toyota, I have not received any additional information from either the dealer or Toyota as to how they intend to resolve this issue since I was deceptively sold a vehicle under the pretense that it had a safety option that it in fact did not. My story was recently publicized in the media with an article in newsday reporting on this serious error that places the public at risk.

- Riverhead, NY, USA

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