This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2001 Toyota Prius. Consumer states problem with the rack and pinion the consumer stated not long after she purchased the vehicle. She experienced problems with the rack and pinion steering system, including steering wheel shaking and loss of power steering. The consumer took the vehicle in for service and was informed the entire rack and pinion assembly needed to be replaced. The consumer believed the repair may be related to the pinion shaft problem that was just recently identified under a recall. The consumer is seeking reimbursement for the previous repair. Updated 12/28/11. The consumer stated she began to experience the same problem, as she did in 2006 with the vehicle loosing power steering intermittently. The dealer adjusted the torque sensor and recommended a replacement of the sensor and the rack and pinion assembly, if the problem returned again. A few days after the sensor adjustment, the power steering problem did resume again, and it continues to go out intermittently. Updated 04/16/14
The contact owns a 2001 Toyota Prius. While making a left turn at approximately 25 mph she noticed that the steering wheel was easy to turn to the left and she had to apply extreme pressure in order to get the steering wheel to return to the center position. The vehicle was taken to an independent mechanic where she was informed of a steering recall. The manufacturer informed her that her VIN was not included in the recall associated with NHTSA campaign id number 00V285000, steering:gear box (other than rack and pinion). The vehicle was not repaired. The failure and current mileages were 103,000.
The contact owns a 2001 Toyota Prius. While driving at approximately 65 mph, the power steering warning light illuminated on the instrument panel and the vehicle lost power steering. The contact pulled over and restarted the vehicle. Upon restart, the vehicle operated as normal for approximately 30 minutes before the failure recurred. The failure occurred about twelve times while driving for at least 30 minutes. The contact called the manufacturer who informed the contact that the vehicle was serviced by a prior owner for the recall 00V285000 (steering: Gear box (other than rack and pinion). The vehicle had not been repaired at the time of the complaint. The failure and current mileages were approximately 109,000. Updated 10/20/10 the consumer stated the vehicle still has not been repaired. Updated 10/21/10
The contact owns a 2001 Toyota Prius. He stated that the power steering continued to fail intermittently. He had to stop and shut the engine off at each failure in order for the steering to reset itself. The manufacturer was contacted and although there was a recall, his VIN was not included in the recall campaign number 00V285000, steering gear box, other than rack and pinion. No repairs were made to date. The current and failure mileages were under 105,256.
The contact owns a 2001 Toyota Prius. She stated the vehicle would shudder and the steering wheel would vibrate when shifted into reverse. The power steering warning light illuminated. There is a safety recall for power steering gear rack and pinion (NHTSA campaign #00V285000). The current mileage was 92,000 and the failure mileage was 91,000. Updated 01-15-08. Updated
A D V E R T I S E M E N T S
- Keizer, OR, USA