Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Prius accessories - exterior problems

accessories - exterior problem

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2004 Toyota Prius Owner Comments

problem #1

Feb 042005


  • miles


In the 2004 Toyota Prius there is a button on both back seats by the headrests that unlatches the seatback. My four year old can easily push down this button with one finger, and my concern is that a child (or others) could unlatch the seat without the driver knowing. Should the car crash or stop suddenly the seat could come down, possibly with a passenger in it. I told the car dealer and a Toyota customer service rep about my concern. I was told the button is not designed that way, but when I contacted a second dealership their 2004 Prius did the same as the car I tested. I was told that it was designed so that you had to continue to hold down the button in order to pull the seatback forward. This is not the case in reality. The button needs to be childproofed either by moving it so it is not easily seen and reached by a child, providing a cover, or adding a light on the dash so the driver is aware of the seat being unlatched. I was told that it was also designed so that the seat could not be unlatched while the car was in motion. Also not true. I was the first to notice this unsafe feature, and we were in motion when I unlatched my seat.

- Little Rock, AR, USA

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