This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on the highway 75 mph, (had just gotten back on the highway from a quick stop) when suddenly the brake warning system came on. The brake light/anti-traction control/high pitched siren all sounded. My braking power reduced to around 20%. I was in traffic. I was able to pull to the shoulder and gradually slow down to around 30 mph while traffic was whizzing by. I had to drive on a narrow bridge shoulder to get to the next exit, a mile down the road. After exiting, I turned off the car and restarted. The first time, everything was fine. The second, I had the same problem. Third, no problem. Fourth - problem again. Fifth - no problem. I hired a mobile mechanic to come and do the computer diagnostic, which showed no faults. He then reset the computer; I tested out the car to see if it occurred again. And it didn't, so I cautiously drove home. Cause is unknown. Thankfully this didn't cause an accident, but it could have!
Son was driving car on city street going around 35 mph, then 20 brakes went out completely until parked. Started with a loud beep noise, lights on dash then brakes no longer worked. He had to push as hard as he could to try and at least slow car down not to hit car in front of him, pulled into bike lane to avoid crash as car would not stop. Turned car off and left in parking lot. I went to get car to drive home and then brakes were working. However scared to let him drive it in case issues happen S again. Have not taken to dealership yet. The other issue is since we purchase the car burns oil, car has around 130K miles and before 3000 miles up have less then quart of oil and no.lwaks in drive way therefore feel it must be buring oil. Add ouk at each gass fill up to avoid no oil.
For the third time I have had to replace my brake light switch, this is a safety issue as it affect how the brake lights work. The break light switch, when malfunctioning prevent or inhibits the vehicle from starting properly. If the switch fails while driving, it can cause problem with the battery regeneration, this is in addition to causing a driving hazard while driving.
My brake actuator failed causing loss of breaks. This is a public safety issue. I live in los angeles where these cars are all over the roads. I am 6 months past the 10-year restriction on the warranty enhancement ZG1. The cost to repair and replace this is $2,200. Toyota issued this "warranty enhancement" to almost 800,000 cars. Why is this not a safety recall yet? Toyota should not be able to get away with this lack of concern for safety of their customers, other dirvers on the road, and their customer service regarding this issue has been a horrible experience.
Brake actuator failure. Tsb released in 2017. My vehicle was over stated mileage limit (150,000), and was not showing any ill effects of the 2017 Toyota repair at no cost. I am driving along us 77 and on this 4 lane major highway, the power assist brakes fail. Now 204780 miles 5/2019 and the emergency brake, ABS, vsc and brake warning lamps illuminate and the power brakes are no longer functioning. Codes C1256 and C1391. The dealer estimate is $2938.47. Toyota has a tsb from 2017, and without repair, the vehicle is useless. A major part failure, safety recall needs to be issued. This is the most popular most sold hybrid vehicle line, and has a known system failure. Known since 2017. This is an unsafe vehicle with a brake actuator failure.
- Blythewood, SC, USA
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There is a very wildly known issue with the Prius 2004-2009 break accentuator assembly. Toyota created an extended warranty for the replacement of this part because they know it is extremely faulty, the warranty has been extended three times since the original in 2004. The last expiration date they set was good until July of 2018. However, since then, there are tons of cars, including mine, where the assembly has gone bad, meaning that the brakes will continue to have a slow leak and can fail at any point causing physical harm and possible death to the driver. Toyota is very very aware of this issue, however refuse to do a recall on the part.. since their third time extending the warranty, I can no longer get my replaced, which is a $2,700 fix, that is a cost that is worth more than the cars themselves. A recall needs to be done on this part, it is extremely unsafe since drivers can lose the ability to brake their cars causing harm to them, those traveling in the car, as well as everyone around them. I am eight and a half months pregnant, and will be driving with a newborn and unable to get this part fixed, so I can no longer drive my vehicle because Toyota will not replace the part.. it needs to be put under a recall status immediately.
In April 2016, I purchased a 2008 Toyota Prius from a central Florida dealer for the sum of $9290 cash. I was subsequently sent notices from Toyota that my warranty was expiring and I needed to send an information card back to them. The notices occurred during 2016 & 2017. Apparently during that period they had an extended warranty period where they would fix part #44500-47141 if your Prius dashboard was indicating a malfunction was occurring. In March of 2018, the extended warranty for ABS anti lock actuator assembly valued at $1200 with a $60 to $800 labor fee for installation ended. Last week 5/9/2019 I called the 800 number and found my car was registered for the warranty work but was told I am no longer eligible for the repair work. I must now absorb the total cost now when my dashboard is intermittently giving me warning lights that anti brake system has a malfunction. Failure of the ABS system on my Prius can occur at any time unless I pay for the repair.
While driving on the highway the ABS, vsc, and (!) lights came on. The brake pedal became hard, and I had to push incredibly hard to slow the vehicle. After having the codes read and resetting the ABS, vsc, (!) lights, the brakes worked again until the lights came on again after about 50 miles. The codes have read "accumulator pressure fault".
There was brake actuator failure in my car which due to part failure. Toyota did not issue a recall but instead a warranty enhancement. To me, this seems ridiculous since Toyota did not notify owners and I was not aware of the problem until I experienced the problem and luckily was not in an accident. We misses the cut off for the warranty by a few months. This unexpected expense seems is a huge financial burden to my family for a safety issue I feel Toyota should morally cover. Are they waiting for someone to be injured due to this problem?
We have a 2008 Prius hybrid. **brake acentuator has failed** when the brake pedal is applied, the vehicle continues to move and then the vehicle suddenly stops (without notice). I took the vehicle to the dealership and was informed of the recall. Appreciate your support. Due to a class action suit against Toyota for this problem, they extented the warranty. Apparantly I fall out of the date specified. This is a problem where thousands of vehicles are on the road with an identified issue. Toyota does not want to assist me in any way. As a veteran with 100% disability, I am requesting for this issue to be reopened immediately, and assist owners correct a extremely dangerous safety problem. This problem is costing close to $3000 for repair. My contact information: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Toyota extended the ABS module warranty for a known issue, but we were never notified therefore it expired. Now the ABS accumulator has failed and Toyota wants $3-4K for the repairs even though this is a common problem from factory that can cause brakes to fail.
While I was backing out of a spot in a parking garage the vcs, ABS & (!) light went on and my brakes locked up at the same time. I had to shut the car off and turn it back on and luckily was able to drive home. A few days later while I was driving on a city street at about 20 mph the same 3 lights came on and the brakes locked up. I had to drive the car to the side of the road and restart it. My battery has not been charging as well. I paid $150 at a local mechanic to run a diagnostic check and they told me it would cost $3000 to repair the brake actuator assembly. If I continue to drive the car with this failing part it will cause the hybrid battery to die as well another $3000 hit.
The contact owns a 2008 Toyota Prius. While driving 70 mph, the brake booster malfunctioned. The indicators for the brake booster and parking lights were illuminated. The dealer (Toyota of denton, 4100 S interstate 35, denton, tx 76210, (940) 293-4548) stated that it would cost $2,787 for the repairs. The manufacturer stated that since there was no recall, the contact would have to pay for the repairs. The failure mileage was 174,500.
The contact owns a 2008 Toyota Prius. When the vehicle was started, the brakes made an abnormal noise and the ABS indicator illuminated. The contact called charles Toyota at 860-889-8375 (located at 500 w thames St, norwich, ct 06360) and was informed that there was no recall. The manufacturer was made aware of the failure and was informed that the extended warranty was expired. The vehicle was not repaired. The failure mileage was approximately 108,000.
On Friday, November 2, 2018. The brake light and lights for ABS and vsc came on, I brought it on to a Toyota dealership service center. He immediately told me without inspecting it that it would be a very costly repair. I received a phone call after they ran diagnostic test and he confirmed it was the ABS actuator that needed replacements at a cost of $2500. And then told me that there was a warranty enhancement but that it expired in June of 2018. The tech also told me that it was no help to call Toyota to request repair because they would not be willing to do it. There seems to be so many Toyota Prius owners who are stuck because Toyota is unwilling to repair the issue with the actuator and should do regardless of the limit on warranty or just lift the limit on the warranty. My vehicle only has 100K and I should not have to be paying $2500 to replace a faulty part on the car that Toyota is fully aware of.
I was working as a delivery driver lucky for me I just turned in to a gated community and had to stop. Went past gate tried to break and couldn't stop tell I floored the break petal.it took so long to stop if I had been doing 45 mph I'd never stopped in time looks to be the brake actuator failed I see this a lot with the Prius. Something needs to be done. I could have goten seriously hurt and it's a big safety flaw.
While driving, attempted to press brake which went to the floor and all ABS warning lights came on immediately. I was forced to quickly press down the parking brake to stop the vehicle. There were no warning signs that the braking system was damaged or faulty. Luckily, I was able to stop before damage to propert or human injury occurred. After taking the vehicle to the dealership to be assessed, we were informed that the brake actuator system has failed. Toyota is aware of this potential problem with the Prius as they offered an extended warranty covering it. Unfortunately, we were never notified of the potential problem or warranty and are now 'outside of the parameters' to have if repaired by Toyota. The warranty extension expired appx. 10 months ago. After researching several reputable sources, it is apparent that this is a significant safety issue on a defect that Toyota is aware of however no recall has been issued as of yet. How many crashes, injuries &/or deaths will have to occur before something is done? this is not a 'normal wear and tear problem'. this is a mechanical failure with no warning that could be disastrous for the owners of these vehicles.
A D V E R T I S E M E N T S
- Jackson, TN, USA