This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Warning lights for traction control, brake, ave all appeared, and then braking dramatically changed. Almost like not having power brakes. Lights went off and normal brake finction returned. The warning indicator lights go on and off, at random. Code C1391 shows when scanned. This is same symptom as exhibited by 2010 model year priuses covered by recall. Mine is 2011, exact same issue but not covered by recall. Problem has occurred at low 5-25 mph and highway speeds (55-70 mph) this is very dangerous as if this happens at high speed (highway) and the problem occurs there is a sudden change in braking quality an accident may result. This happens when the vehicle is moving, at any speed.
I have an early year 2011 Toyota Prius, the break booster and master cylinder assembly work intermediately. Sometimes it shows errors with lights illuminated on the dashboard and brakes have a lot of play and are spongy and other times they work perfectly normally. The vehicle was in motion and when I went to use the breaks in a traffic situation they ended up hardly working putting myself in a higher risk for a collision and putting my life endanger.
My 2011 Prius very recently has started making audibly noise while pressing the brake pedal, whether in motion or stopped. This noise contains continuous whirring, whining and loud clicking noise. These noises where not seen before completely. I spoke to dealer mentioning a tsb pertaining to this particular issue in specific and was told nothing can be done until it fails completely, which is bad, as I have a family of 3 and god forbid if this were to happen while driving on freeway, a serious safety hazard and Toyota dealer (rudy luther) response is irresponsible. I am actually worried more now on waiting for the brakes to fail. This loud continuous clicking noises occurs the moment car is turned on and the noises lingers on for short while after the car is turned off, at moments I have to press on the brakes really harder than usual to get the car slowed and is a tremendous panicky situation. I am registering and requesting for this to be looked immediately before any catastrophe.
The contact owns a 2011 Toyota Prius. When the vehicle was placed into reverse (when the electric powered fuel motor had not been running), the brakes began to seize when the brake pedal was depressed. There were no warning indicators illuminated. Also, during cold weather, the engine and entire vehicle shook. The contact called precision Toyota of tucson (700 w wetmore rd, tucson, AZ 85705, (520) 795-5565) and notified them of the failures. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 15.
- Sahuarita, AZ, USA
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While driving down the highway or interstate, my traction warning light, the brake light, and the ABS warning light all came on, and the brakes became hard to press. When letting off the brake, there was an airy, suction sound. After a while, while driving, all of the warning lights went off, and the brake pressure normalized. There is still an airy sound when I use the brake pedal, though, which always seems to be there, even when the warning lights are off. This has happened about 4 times within the past six months. I had a diagnostic test run, and it gave code #1391, leakage in accumulator abnormal, which pointed to an internal leak in the brake booster/master cylinder assembly. I noticed that Toyota has issued recalls for this same problem in 2010 and prior Prius models, but mine does not qualify because it is a 2011. Since this issue has not been resolved and appears to be a defect in Toyota's brake booster assembly, I would like to see this recall extended to cover models beyond 2010.
The emergency brake light, ABS, and traction lights illuminated on the dashboard. Took the car into the dealer and they reported that the brake booster and master cylinder needed to be replaced. The car was stationary when the lights initially came on and the lights stayed on while it was moving (highway and city streets). The 2010 Toyota Prius was recalled for the same problem. It seems the 2011 continues to have the same problem.
My car was parked on the street, I got into it, turned it on, shifted to driving and started proceeding forward. I then noticed 3 lights (the ABS light, brake light, and traction control light) suddenly appeared on the dashboard. Nothing out of the ordinary occurred prior to the light coming on, it just suddenly appeared. The error code in the computer system read C1391. The details read there was "abnormal leak in accumulator". the car no longer drives safely. If the brakes are pressed suddenly the car skids instead of slowing down. In order for the car to come to a complete stop a lot more pressure has to be applied to the brake compared to before ABS problem. The stopping distance has increased by approximately twice its length. The car is no longer capable of sharp turns, the back end of the car skids dangerously left or right while turning, depending on the direction the driver is turning. The braking, handling and control of the car decreases so much when the roads are wet that at times the car skids even when going at a cautious speed in rain. For my safety and for others I drive in "B" instead of "D" when it rains.
Brake light, antilock light, vehicle stability light, and yellow trains came on. Having problem with braking. Does not not seem to brake as good. It is very dangerous when driving.
The following dashboard lights came on on our vehicle at the same time:traction mode, emergency brake, ABS, and brake system warning light. Since the lights have came on, I have noticed that I have to press down further down on the brake to stop the vehicle. My stopping distance is further now as well.
When breaking and still moving, the car will accelerate momentarily resulting in going faster for a second or two. This happened randomly over the years and may in some instances be related to hitting an irregularity in the road, but I cannot be sure. It has not caused an accident, but is strong enough that it could. I'm a pretty safe driver so tend not to ride on the tail of the car in front of me. I have not kept track of when it happens.
The car stop working all the dash lights stop working, the brakes start getting harder and the don't stop at all and beeping without stop that noise and the hibryd system stop working after I living for some recalls repairs and the want me to fix the car to pay and I know is not my fault everything is because is this car is all electronic system.never on my live I have this problem with my other cars.only with this one and now they one me to pay for something the company makes wrong.this is not fair at all.before I was recomended this car but right now people ask me and I have to talk negative situation about it.
When I brake on an uneven surface (potholes, bumps, etc) the car will sometimes jump forwards. I am unsure whether it is referred to as brakes slipping but it is exactly the same thing that I've read happening to many people. It was an issue in the 2010, which led to a recall, yet there is no recall on the 2011. It doesn't make any sense, people have said that the actuator was the part that needed replacing, yet it is a $3-4K part and should not be left up to the consumer. This is a safety issue and is a known problem and needs to be addressed by Toyota. It has been happening ever since I've owned the car. I have been lucky so far that it hasn't accelerated me into another car or person.
While deploying brakes if you go over bumps they fail to brake properly. Feels like a speed up. This has happened numerous time while braking for traffic light or making turns.
I'm constantly hearing a barking/ purging noise coming from the brake accumulator pump whenever I do hard braking. Whenever I hit potholes or rough roads, the car would still rolls during braking as if the ABS is getting triggered. I was quoted by Toyota dealer of an estimate of $3000 to replace the brake accumulator pump and booster. I'm afraid that the brakes would fail while driving.
I was on driving on the freeway when suddenly traction control light was on and brakes seemed to have locked. The conditions of the road were dry and I was driving the speed limit. This occured on a few different occasions. One day brake light, ABS and traction light all appeared. Took it into Toyota dealership and was informed it was brake booster.
The vehicle was in motion. Several warning lights on the dash came on at once, and the brakes required significant additional pressure to operate. We drove he vehicle home, and then to a nearby repair shop. We were informed that the brake booster had an internal leak, and required replacement. This is the same part that was addressed in a customer support program for the 2010 my Prius; however, the 0211 Prius is not covered. 110,000 miles.
Toyota had a customer support program zjb for default brake booster/master cylinders on the 2010 Prius models. I have a 2011 Prius that has been diagnosed with the same problem and there is no customer support offered. This warranty enhancement on the 2010 models is good thru 11/30/19 regardless of mileage. Even though my vehicle has the exact problem there is no recognition for support due to the year of this vehicle. I was not aware I even had a problem until I took it to the dealer for a software recall update. We were experiencing heavy rain and my indicator lights came on which is why they checked this and confirmed the issue although my brakes are working fine. I am not understanding why Toyota is not honoring the fix for the default or why after discovering this issue in 2010 the 2011 would not be considered. I would appreciate some help in this matter.
The following is a summary of how I became aware of the power booster and master cylinder problem with my 2011 Toyota Prius. 'upon discovery of multiple lights displayed on dashboard such as brake, ABS system & traction lights, during driving the braking performance has changed drastically & the car no longer performs braking function adequately. Unable to rely on safe braking due to brake resistance felt with stiffening in which pedal depresses deeply & more time is required to come to a full stop. When braking the hybrid battery does not charge & runs dangerously low resulting in damage to the hybrid battery which can lead to substantial cost to replace the battery. 'car brought to Firestone for diagnostics. Upon further inspection by their technician it was determined that the power brake booster/master cylinder was damaged & malfunctioning and was in need of replacement. Informed repair would be in excess of $1,500. See enclosed supportive documentation from Firestone diagnostics.
A D V E R T I S E M E N T S
- Groveland, FL, USA