10.0

really awful
Crashes / Fires:
12 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
22,382 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Toyota Prius seat belts / air bags problems

seat belts / air bags problem

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2011 Toyota Prius Owner Comments (Page 1 of 2)

problem #29

Apr 022015

Prius

  • 65,000 miles

A D V E R T I S E M E N T S

Got hit on the front left side of veh. Not at fault and I believe the other party might have provided false papers. But the reason for the complaint is my airbags didnt deploy"?" front bumper cover bumper and radi. Had damages. In my nonenexpert opinion enough to cause it to eeploy

- South Pasadena, CA, USA

problem #28

Oct 252016

Prius

  • miles
Repeated call to world Toyota atlanta dealership requesting fix for recall not acted on. Service person stated they will contact me in a couple of days on 10-25-16. )there call on 10-26-16 service person named lewis stated no record of call. Would contact me and has not. On 10-26 my call totoyota "experience center" stated they could not get in touch with dealership after calling them. Still can not get recall work done and I would like to.

- Atlanta, GA, USA

problem #27

Nov 142016

Prius

  • miles
Safety recall NHTSA # 16V487L has been out since June 28th and the recall notice from Toyota (safety recall G0U) mentions the installation of retention brackets.now 5 months have passed and there is still no installation going on to avoid this perosinal injury safety hazard. Even though no injuries/deaths have been reported so far, this causes a potential health hazard when the curtain shield airbags deploy. How can it be, that the NHTSA lets this slip for so long" do we really need to wait until somebody gets injued or dies from this known safety issue"

- Meridian, ID, USA

problem #26

Jun 282016

Prius

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Toyota Prius. The contact received notification of NHTSA campaign number: 16V487000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 01/11/2017

- Phoenix, AZ, USA

problem #25

Oct 262016

Prius

  • miles
Takata recall Toyota notified me of the recall of the airbag months ago, but they don't have the parts to fix it. Isn't this unsafe" don't they have a legal obligation to fix this in a timely manner"

- University Place, WA, USA

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problem #24

Oct 192016

Prius

  • Automatic transmission
  • miles
The contact owns a 2011 Toyota Prius. The contact received notification of NHTSA campaign number: 16V487000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect. Updated 01/11/2017

- St. Charles, MO, USA

problem #23

Oct 042016

Prius

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Toyota Prius. The contact received notification of NHTSA campaign number: 16V487000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- San Diego, CA, USA

problem #22

Apr 132016

Prius

  • miles
The contact owns a 2011 Toyota Prius. The contact received a recall notification for the air bags; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The NHTSA campaign number was unknown. The contact had not experienced a failure.

- Mount Vernon, NY, USA

problem #21

Jun 282016

Prius

  • miles
The contact owns a 2011 Toyota Prius. The contact received notification of NHTSA campaign number: 16V487000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hudson, MA, USA

problem #20

Jun 282016

Prius

  • miles
The contact owns a 2011 Toyota Prius. The contact received notification of NHTSA campaign number: 16V487000 (air bags). However, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Merritt Island, FL, USA

problem #19

Sep 092016

Prius

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Toyota Prius. The contact received a recall notification for the air bags; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The NHTSA campaign number was not available. The contact had not experienced a failure.

- Bastrop, TX, USA

problem #18

Jul 282016

Prius

  • miles
Takata recall. The contact owns a 2011 Toyota Prius.the contact received notification of NHTSA campaign number: 16V487000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. VIN tool confirms parts not available. Updated 10/13/16

- Long Beach, CA, USA

problem #17

Aug 262016

Prius 4-cyl

  • miles
I received a safety recall notice (interim notice) regarding defective air bags involving defective welds on air bag infiltrators. I telephoned the dealer to schedule a repair. The dealer said it could be many months before Toyota comes up with a fix for this defect. They refused to replace the airbag or give me a rental vehicle. I do not think my family and I should have to drive a vehicle with a known defect that could serious injury or death for many months until Toyota comes up with a "fix". there is a "fix". Toyota could simply replace the defective air bag with an air bag that is not defective. I request that Toyota be compelled to replace this defective air bag or provide me with a replacement, safe vehicle until the defect is remedied. Thank you

- Oakland, CA, USA

problem #16

May 262016

Prius

  • miles
The contact owns a 2011 Toyota Prius. The contact received notification of NHTSA campaign number: 16V487000 (air bags) however the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Madison, WI, USA

problem #15

Aug 092016

Prius

  • miles
The contact owns a 2011 Toyota Prius. The contact received notification of NHTSA campaign number: 16V487000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rohnert, CA, USA

problem #14

Jun 282016

Prius

  • miles
The contact owns a 2011 Toyota Prius. The contact received notification of NHTSA campaign number: 16V487000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Athens, GA, USA

problem #13

Aug 042016

Prius

  • miles
The csa recall was issued over a month ago and nothing has happening. I feel like this is not done in a timely manner. I haven't experienced an problem with the curtain shield air bag in my Prius, but that's not the point. I could have and there's no indication of when the remedy will be available. I'm an attorney and I think they're asking for a class-action lawsuit. I didn't enter my phone number because that's private. I contacted toyoya 7/26 but haven't received a response. Again, this is unacceptable.

- Las Cruces, NM, USA

problem #12

May 302016

Prius

  • 75,000 miles
The car was traveling at about 40mph when we T boned another car that entered our lane illegally. My wife applied the brakes and we skidded for about 10 yards before hitting the other car. Neither the seat belt restraining system nor the air bag system operated.

- Sarasota, FL, USA

problem #11

Mar 032016

Prius

  • 65,290 miles
The contact owned a 2011 Toyota Prius. While the contact's brother in-law was driving approximately 30 mph, the rear passenger side of the contact's vehicle was struck by another vehicle. The contact's vehicle spun around and crashed into a guardrail. The air bags did not deploy. A police report was filed. There were no injuries. The vehicle was towed to a tow yard. The insurance company declared the vehicle totalled. The manufacturer was not made aware of the failure. The failure mileage was 65,290.

- Lubbock, TX, USA

problem #10

Sep 142015

Prius

  • 21,000 miles
The contact owns a 2011 Toyota Prius. While attempting to park, the driver depressed the brake pedal and suddenly the vehicle accelerated forward and crashed into a pole. During the crash, the front end sustained significant damage. The air bags did not deploy. No injuries were reported and a police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 21,000.

- Walnut Creek, CA, USA

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