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The Touch Screen Acts Very Unpredictable
2015 Toyota Prius v
This problem may be covered under warranty. Ask your Toyota dealer.
7.0
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 750 miles
- Total Complaints:
- 6 complaints
Most Common Solutions:
- not sure (4 reports)
- radio replacement (1 reports)
- replace the audio/gps/display systems (1 reports)
accessories - interior problem
Helpful websites
- No one has added a helpful site for this 2015 Prius v problem yet. Be the first!
A D V E R T I S E M E N T S
We bought this last Friday. It had 150 miles on the car. When questioned, the salesman said it might have come from another dealer as a trade for a car that the other dealer might have needed for a customer. The touch screen failure was first noticed on Monday, 3 days later. My wife told me about it and wondered if she had done something wrong. I confirmed the problem yesterday. The touchscreen becomes useless and will not accept any inputs. The temperature did not matter, the interior of the car had been on AC for quite a while and was very comfortable. When next started, it worked.
I called the dealer, Reinhardt Toyota of Montgomery. The service person I talked to hesitated for quite a while when he heard the problem, leading me to suspect that he did not want this problem brought to his attention. The service at this dealer is usually very quick. With our previous 2014 Prius V we could usually get in within a day or two (our 2014 ran great but I wanted more bells and whistles!). Not this time. He said we could not bring our car in until Thursday next week! No amount of reasoning with him would get us in sooner.
After this experience and the mileage issue at sale time leads my suspicious mind to think that they knew about the problem before they sold me the care (I do NOT know this to be true). However, it is obvious from the prior complaints listed on this website that they knew this to be an issue and sold me the car without informed consent. I am a doctor and required to give reasonable informed consent, why aren't they?
- brocker, Prattville, AL, US