This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2002 Sequoia and the dealership has been doing the repairs since I purchased it in 2003. I took in the recall for the ball joints and even before I received it I had an issue. When turning right, mostly in curves there is a loud grinding in the frontend and has been doing this since I purchased the car. They told me that here was not a problem but I am still having this problem and now the trac has to stabilize my car, this has happen while traveling no turns. The trac light is on and off constantly for whatever reason they can not explain it to me. This is getting dangerous for me I have spent money on this car lately but this is a very large repair and need to know what can be done to get this fixed I was also told that there is not an issue with my airbag as well that my car was not affected. I need help with this, this is my only transportation and this is getting dangerous.
This vehicle was built with a Tundra frame. Toyota recalled the rusty faulty unsafe frames. We just discovered that the Sequoia we purchased in September 2014 has a faulty frame with larger than 10mm rust holes and no longer safe to drive putting me out $10,000. We did not see any recall on the frame at time of purchase because Toyota did not advise of previous recalls when I spoke to them. When I looked thru the recalls on the NHTSA site, I also did not see this recall. Toyota is refusing to replace a faulty frame stating it is outside the coverate period. The previous owner did not replace the frame. It is unacceptable that Toyota will not replace this frame. It is a known safety issue and I'm pleased that the frame did not rupture and cause an accident, injury or death. However, the issue still persists. I own a vehicle that is unsafe to drive with the manufacturer admitting issue but now refusing to correct the safety issue. The issue was found when the engine was making a terrible noise and we had the vehicle towed to the local car repair shop. The repair shop advised us of the Tundra frame and recall. I did open a case with Toyota which is: 1510140859 and they refused stating the issue is now mine because I purchased a used vehicle. I just want the frame replaced so the vehicle is safe to drive. This vehicle is known to run to 400,000 miles and consumer should not risk injury or death when there are holes in recall policy and used car purchases have no coverage when manufactures build faulty vehicles. This vehicle still has book value of 7000 and I put in more funds to ensure it gets to 400,000 miles.
I have a tremendous amount of frame rust on my 2002 Sequoia. I have been issued a service campaign from Toyota and have been proactively called upon by a local dealer to provide the service. After reading on the NHTSA web site and other forums about structural issues and the way Toyota is handling this issue I want to be proactive in my complaint. Spraying or frame replacement is the only option I have been provided to date. This issue appears to be widespread and caused by Toyota's manufacturing processes. That being the case, it appears that Toyota is not stepping up to buy back those vehicles that require this drastic measure. They should buy back the effected Sequoias much like they did regarding the exact issue with their Tundra trucks a few years ago. The Sequoia and the Tundra share the same frame, so why wouldn't the buy back effect both vehicles given safety implications.
I was driving on the fwy an the lights of the traction control turn on. The vehicle lost power and turn off. Since then it happend many time a low speed.
- La Mirada, CA, USA
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5th/rear door flew open sometime between coming to a normal stop at 40 mph emptying all the contents of the rear. The door would not open for two days or so prior to the incident, (for the second time in about a month).
2002 Toyota Sequoia was found by mechanic to have frame rust through. Contacted Toyota Corp. With no recall stated by them, and no resolution offered. Filed Ohio attny. General complaint filing.
'vsc' and 'vsc/trac off' lights illuminated and will not go off. Apparently a very frequently encountered and reported problem (not the lights alone, but the underlying problems causing thr lights) among 2002 Toyota Sequoias, but nothing voluntarily done about it by Toyota. Should be a recall based on its common occurrence on numerous Sequoia years, but no culpability admitted yet. Cost of repairs estim. At > $2,000 w/ no guarantee that it won't happen again.
1) I purchased a 2002 Toyota Sequoia in Nov 2001. The summer of 2002, the ac had malfunctioned and I brought it back to dealer for repair. Summer of 2003, the ac had malfunctioned again and I brought it back to dealer for repair. The subsequent summers 2004, 2005 and 2006, I have been without a properly functioning ac system because I refuse to pay $2300-$3000 for something that should not break every year! 2) the ac system works marginally if the outside temperature is below 80 degrees and not humid. I cannot defog my window when it is raining during hot months. This poses a safety threat to me and others on the road. I cannot Transport kids or elderly in my vehicle during hot months for fear of heat exhaustion (or worse) of my passengers. 3) the vehicle was taken to dealer for two years (during warranty period) for ac repair. I refuse to pay for something that should not break every year. I have a 1995 Camry that has an ac system that still works.
Our 2002 Toyota seqouia limited has an ongoing problem with the air coditioning system. The system does not blow air cold enough to cool the interior of the vehicle. The vehicle has been to the dealer 5 times in the last two months. The entire system has been replaced and "retrofitted." During our last conversation with the service manager, he stated that this is a common complaint with the Sequoia and that Toyota usa has issued a bulletin stating that air temperature in the range of 55 to 58 degrees is to be expected. This is unacceptable! the average daily summer temperature here is 100 degrees. Last summer the system worked so well we rarely ran it on high. This summer we are lucky to cool the car at all. Where do we go from here?
A D V E R T I S E M E N T S
- Kahului, HI, USA