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10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
11 / 0
Average Mileage:
148,656 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Sequoia steering problems

steering problem

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2002 Toyota Sequoia Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #12

Feb 132013

Sequoia 8-cyl

  • 150,000 miles

A D V E R T I S E M E N T S

This vehicle has a rusted frame which Toyota will replace. They will not replace without customer cost several parts affected by the frame replacement. This is thousands of dollars required by the customer that otherwise would not be required. I want Toyota to pay for the frame and the other required parts.

- Annapolis, MD, USA

problem #11

Feb 052013

Sequoia 8-cyl

  • 121,054 miles
While traveling home at normal speed the vsc/trac lights came on and the vehicle began vibrating and making a grinding noise. After stopping on the side of the road, I called my husband and was told to turn the vehicle off and on to possibly reset the vsc/trac. It seemed to work briefly but it started to do it again. After making it home, my husband drove the vehicle initially without any issues. However, he attempted to take the vehicle to the store and the problem started again. He noted audible alerts and the vsc/trac lights illuminating, grinding from what seemed to be the passenger side front tire. He had to pull off to the side of the road; however, found it difficult to control the vehicle. The speed was estimated at 35-40 mph, dry conditions with no obvious road conditions or issues. Smoke was observed coming from the passenger front of the vehicle. This problem had been noted several time randomly over the past two years, but has seemingly been resolved by turning the vehicle off and back on. This was the first time that the issue has persisted, and the increased difficulty in steering.

- St. Petersburg, FL, USA

problem #10

Oct 262012

Sequoia 8-cyl

  • 268,291 miles
Again, after picking the vehicle up from the Toyota service department in which the skid control ECU and brake booster assembly was replaced, the vehicle repeated all alarms and malfunctions as before: Slippery lamp illuminated, alarm sounded, vsc trac and trac off lamp lit while ABS brakes engaged while driving on a slight decline at 45 mph. I returned the vehicle to Toyota immediately! the technicians informed me on the following Monday that the seal for the master cylinder was cracked after replacing the brake booster assy. Surprisingly, it has happened again and I am taking it back to the service department tomorrow morning. There has to be a systemic problem as this problem is a known issue with this type of vehicle. It is disappointing that Toyota would keep these vehicles on the road with know problems of the such. Fortunately for me, there hasn't been any accidents. I fear for the safety myself and my coworker as we commute in the vehicle daily. More importantly, that of my wife and children when we drive the vehicle.

- Marietta, GA, USA

problem #9

Oct 252012

Sequoia 8-cyl

  • 268,276 miles

A D V E R T I S E M E N T S

While driving at 50 mph on a flat concrete paved road in dry conditions, the slippery wet lamp lit and the alarm sounded for approximately 10 seconds while the ABS brakes engaged on. The lamp flashed until the brakes released and the vsc trac and trac off lamps illuminated and remained on after restarting the vehicle. This occurrence happened immediately after receiving the vehicle from the Toyota service department in which the skid control ECU was replaced for $770.79. This is a repeated occurrence of the problems. I delivered the vehicle back to Toyota to have it repaired. The technician informed me that the brake booster assembly would need to be replaced to resolve the problem. The maintenance cost $1,606.24 and they kept if for 5 days.

- Marietta, GA, USA

problem #8

Oct 102012

Sequoia 8-cyl

  • 263,111 miles
During my evening commute while driving on I-20 West at 75 mph, the steering wheel tugged and the front brake engaged. Immediately afterwards, the slippery wet lamp flashed and an alarm buzzer sounded for about 10 seconds. Afterwards, the vsc trac and traf off lights illuminated and remained on. I drove to an orientation and while on the way home at 45 mph, all of the previously stated alarms and malfunctions occurred again and the brakes engaged with a loud noise. I stop for gas at my usual 1/4 tank level and while pulling away from the fuel station, all alarms and all malfunctions recurred for the third time within a 24 hour period. The ABS engaged while driving at 10 mph. I called the Toyota service department and coordinated to leave my vehicle in the night deposit box for maintenance the next morning. Toyota kept the vehicle for two days and replaced the skid control ECU anticipating that the problem would be resolved. Previously, I had the brake fluid flushed and replaced on 08/17/2012 as routine maintenance at 262,223 miles. The problem recurred within days.

- Marietta, GA, USA

problem #7

Sep 162012

Sequoia 8-cyl

  • 116,400 miles
When I was about to leave the church parking lot, I started to feel the steering wheel was a little bit hard to turn. As I made 2 more turns, it seemed the steering wheel became harder to maneuver and it even got me to a near accident when I almost hit a car while my Sequoia was trying to make a wide turn to the right. Luckily I reached home from a mile and a half drive without having any accident. When I checked the truck underneath, I found out, there was a steering oil leak coming from the gear assembly near the boot. What made me more disappointed was that I found out there was an excessive rusting on the gear assembly and with most parts of the chassis assy as well. I think the rust has eaten the metal so much that it made a hole through the oil line in the gear assy. The rusting, I believe, was too much for a ten year old SUV.

- West Haven, CT, USA

problem #6

Jul 172012

Sequoia 8-cyl

  • 106,000 miles

A D V E R T I S E M E N T S

Frame of vehicle is rusted and very thin in areas. The suspension and rear axle housing is rusting also. Frame is very close to developing holes and is de-laminating I believe it is unsafe to drive and Toyota will not do anything about it.

- Dunmore, PA, USA

problem #5

May 132012

Sequoia 8-cyl

  • miles
Was driving on the interstate in the left hand lane. Tried to merge into the right hand lane and noticed a car in my blind spot so I went back into the left lane. However, my vsc/ABS lights went on, the car beeped, made a heavy grinding noise, and then, with much force, veered hard to the right. I tried to steer it back to the left hand lane, the other drivers saw me wrestling with my steering wheel and the car started to fishtail so fortunately they stayed well behind me. The car became impossible to control and steer and braking did not help. Despite my best efforts to control the car, apply the brakes, steer out of the skidding and fishtailing, my car then went over into the right lane, over to the shoulder, and then the wheel sunk into the grass next to the shoulder where the vehicle rolled over several times. My son and I were airlifted to the trauma unit. I suffered 2 broken vertebrae in the C area of my neck and a compressed disc in the T region of my spine, concussion, cuts, bruises, glass embedded near my eye, as well as a splenic aneurysm. My son had a concussion, wound on the head that required stitches, cuts, bruises and a sprained ankle. My son and I were both unconscious at the accident scene.my two daughters had minor cuts, sprains, and bruises. We were fortunate to have come out of this alive and not to have hit anyone else. I am still in a neck brace and undergoing medical treatment. Toyota needs to recall this model as soon as possible. We could have all been killed. Unfortunately, my car was totaled and there was no black box in this model. I will never buy a car from Toyota again. However, for the safety of others, I do hope they recall this model as I would hate for others to suffer what we had to suffer, or worse. Updated 10/19/12 updated 10/23/2012

- Spotsylvania, VA, USA

problem #4

Nov 072010

Sequoia

  • 123,330 miles
I have a 2002 Toyota Sequoia and recently my vsc has been was feels like a lock up, I hear something grinding and the car begins to shake and swerve, it happened as I was entering the interstate. I have had issues with the vsc light going on and off and did mention to the service dept. At the dealership when it was under warranty, they said they could not find anything wrong. It has been a few years since the problem has occurred and now it is worse and a very scary and dangerous situation. I had my daughter and a her friend in the car and we were nowhere near a town. I am very scared to drive my car. It now happens almost everytime I go somewhere, and the dealership wants to charge me just to evaluate the problem when I had previously mentioned it before. I hope there is a recall very soon.

- Cypress, TX, USA

problem #3

May 282004

Sequoia

  • 62,000 miles
2002 Toyota Sequoia has been operating since @ 62,000 miles with a non-functioning vsc/ABS system. See that this has not yet been officially recalled, but can find all kinds of info and complaints on the web about this issue. Dashboard lit up with all relative warning lights & vehicle has no ABS nor vsc functionality. How could this important safety features well documented, chronic failure not be recalled? it is not exclusive to the 2002 model year either. This is very inappropriate. How many people have to die or get injured before this well documented safety equipment failure is responsibly addressed with a recall. I hope my complaint helps the tally towards this recall. Consumers of this vehicle have bought it with a critical safety system that fails. Toyota must be made to rectify this product safety and quality issue!

- Phoenix, AZ, USA

problem #2

Feb 162007

Sequoia 4WD 8-cyl

  • Automatic transmission
  • 93,400 miles
I was driving from atlanta to charlotte on Friday, 2/16/07 on interstate 85 when my 2002 Toyota Sequoia suddenly pulled to the right even though I did not turn the steering wheel, nor was it windy. This happened a total of four times on my 250 mile trip. This condition has also occurred before in the past with no warning of when it will happen. I purchased new tires and had it aligned in July 2006 and there was no apparent damage in the steering area of the vehicle.

- Atlanta, GA, USA

problem #1

May 152006

Sequoia 8-cyl

  • Automatic transmission
  • 40,000 miles
I am a police officer and purchased a new 2002 Sequoia with high expectations. Shortly after my purchase I noticed that something felt loose in the steering column whenever I shifted the gear handle. The dealer said that there was nothing wrong with it and don't worry about it. The dealer also failed to document my concerns into my vehicle's service record history. Since that time, the vehicle has never received any mechanical damage or had any type of work other than routine maintenance done to it. Now, here I am with a Toyota vehicle with only 40,000 miles and a piece of metal has snapped inside of the steering column. The defective parts failure has caused the vehicle to be completely unsafe to operate and the slightest bump to shift the transmission to and from different gears while operating. I took it to the dealer to be repaired under the 5 year warranty and they said that they had never seen this problem before and it shouldn't have happened, but that they would do absolutely nothing to help me out with the problem. I informed the dealer to save the defective part, because it needed to be examined for manufacturers defect. At no time did the dealer ever mentioned, much less offer to have Toyota engineers examine the defective part. I should be receiving the defective part within the next few days. This problem was strictly due to a manufacturers defective part, yet Toyota refuses to do the right thing and stand behind their product. I am very disappointed in Toyota's lack of quality and especially in it's lack of service commitment. Needless to say, I will never buy another Toyota product and will definitely spread the word about Toyota's refusal to warranty an obviously defective part. Updated 6/01/06

- Coppell, TX, USA

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