This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Toyota Sienna. The contact stated that both rear doors failed to securely lock and suddenly opened while driving various speeds. The contact took the vehicle to the della Toyota dealer where it was diagnosed that the latch assembly and another part associated with the latches (the contact was unable to recall) failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and stated that the vehicle was not covered by a recall. The VIN was unknown. The approximate failure mileage was 180,000.
The contact owns a 2000 Toyota Sienna. The contact stated that the outside door handles were falling off the vehicle. The contact had to remove the driver side door, driver side sliding door, and rear hatch door handles. The rear hatch could not be opened from the outside or the inside. The failure mileage was approximately 70,000. The failure mileage was approximately 99,000. Updated 11/09/10
The contact owns a 2000 Toyota Sienna. The vehicle is equipped with power door locks. The handles on both sliding side doors detached from the doors. The doors failed to operate from both the outside and inside the passenger compartment. The vehicle was not inspected by the dealer. The failure mileage was 85,000 and current mileage was 110,000.
Several hardware problems with this vehicle. Had to replace right sliding door handle at a cost of $140. Replaced the rear door handle for $70. Both of these items broke, rendering the doors useless from the outside. Also replaced the driver door power window motor at a cost of $ 90.
- Lancaster, NY, USA
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The passenger (manual ) sliding door became hard to open. The handle sticks and does not open on the first try. The handle then broke off completely leaving the door unsafe and unable to latch properly. We purchased a new handle from the dealer for a price of $95. We feel this specific car handle is not made to withstand the use of a sliding door or the weight of the door and will fail with continued use. You must pull out the handle to open the sliding door and continue to hold it out until the door is completely open. All the weight of the door and the momentum of the slider rest of this handle. Have found others with the same complaints online. Also, may consider weather as a factor too. The colder the weather the worse it performs.
Both of the outside handles on the sliding passenger doors on my 2000 Toyota Sienna broke within the past few weeks. (one handle broke off completely and one is still partially attached to the door.) one door cannot be opened from the outside and the other one is very difficult to open. I contacted the local Toyota dealership and the national 800 number. Both the local and the national points of contact said there were no known issues with the door handles and there was nothing that could be done. The dealership advised me that I could pay them @$300 a door to have the broken handles replaced. I did some research on the web and did find several other complaints / postings about broken door handles.
Vehicle has a sliding electric door on passenger's side. Door started opening or staying open at the wrong time. Finally, the electrical door stopped working all together. The door will not open with the button on the inside of vehicle or the remote. Consumer just noticed that the door will also not open manually from the inside of vehicle, but will open manually from the outside of vehicle. Consumer did take vehicle O dealer in January 2005 for an estimate of repairs, and found that the cost of repairs would be $1886.
While pressing the button to open the sliding door it failed to open. Consumer tried numerous times, but this caused the button to stick. Vehicle was taken to the dealer for inspection, and mechanic replaced the button due to worn out wires.
This is a progressively worsening problem, beginning in January 2003. The automatic sliding door has stopped working properly. It opens at random, with or without the engine on. When the last incident occurred, it opened at highway speeds! the dealer has been unable to make a successful repair.
Rear door handle malfuction on my 2000 Toyota Sienna xle that was purchased on 07/2000 with 37,000 miles on it. Safety issue resulting in a malfuctioning door handle in an emergenty situation if occupants are trapped in the vehicle and unable to excape.
The right sliding door of the 2000 Sienna has a big problem with the lock. Most of the time, the inside lock gets stuck from the inside and there is no way that the passenger can get out that door. And it takes time before it gets fixed -- more often than not I have to contend myself moving the car without the benefit of the right side door slid closed, but not locked. This is not safe, especially for a parent like me with passenger kids. Also, the Sienna has been going back and forth to the Toyota service center for the "unusual noise" becoming apparent esp. When the car accelerates from 0-30 mph. I have reported the noise when I had my belts changed, transmission fluid flushed, and power steering belt replaced -- but the noise is still there after the service and after it costs me $400! then I brought the car back to the shop and after visually checking it, the service guy at Toyota of temecula valley said that my transmission is the problem and it has to be replaced for $3,500 + tax!! I asked how come - considering that the car observes the maintenance schedule rigidly, no rough driving, oils/filters changed regularly, fluids flushed-drained-refilled properly, etc. I even have a lifetime alignment that it gets regularly checked and brought back to specs. The service guy said that "it is a common problem with all Siennas" and it is no longer surprising for them. I checked on the reviews and feedbacks and to my surprise, other Sienna owners had their trannys replaced 2-3 times already, the van will emit the same noise even if it gets fixed, trannys act out even at 15,000 miles! my contention is that is the service shops of Toyota are already aware of that problem, how come it doesn't get recalled and let them fix the problem beforehand? I am a single parent and gets no child support from anybody -- and for a young car like mine in years and very well maintained and deal with a big tranny problem instantly requiring big cash, I find it unfair.
A D V E R T I S E M E N T S
- Plattsburgh, NY, USA