Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,333 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Sienna brakes problems

brakes problem

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2002 Toyota Sienna Owner Comments

problem #3

Oct 252002

Sienna 6-cyl

  • miles


2002 Toyota Sienna with 47,542 miles brakes squeak when stopping. Toyota says there is a tsb but that I have exceeded the mileage under which they will fix the issue. Seems that if the brakes have an issue Toyota should fix the problem regardless. Another example of Toyota not supporting faulty products, in my opinion. Very frustrated with service received from Toyota after dealing with this and oil sludging issues and their lack of concern for customers. I strongly recommend that anyone looking for a vehicle look else where, in my opinion. You do not get what you think you are getting when you purchase a Toyota, in my opinion. I thought Toyota meant reliable, long lasting etc. Not so in my experience of dealing with this vehicle. This is my first and last Toyota. Buyers beware! and goodluck if you choose to ignore this warning.

- Double Oak, TX, USA

problem #2

May 142003

Sienna 6-cyl

  • Automatic transmission
  • 20,000 miles
My 2002 Toyota Sienna brakes squeak. The service technicians have checked them several times and can't find the problem. Toyota knows about the problem and is said to be working on it (something with the rear brake drums). They claim that the brakes are safe and work properly. How can this be with such a noise going on? I don't wish to find out that they were indeed not safe after they fail.

- Shawnee, KS, USA

problem #1

Aug 252003


  • Automatic transmission
  • 20,000 miles
The rear brakes have been squeaking.I have had them checked by the dealer 3 times and each time I was told they were they have continued to squeak and now need to be replaced.I am concerned about the safety of the manufacured brake pads.

- Aurora, CO, USA

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