This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Toyota Sienna. The contact stated that the front driver's door made an abnormal noise. Toyota of temecula valley was contacted about an unknown recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 200,000.
The contact owns a 2004 Toyota Sienna. The contact stated that the vehicle's power sliding doors operated independently and could not be opened from inside the vehicle. The vehicle was taken to stevenson Toyota where it was diagnosed that the door assembly was defective and needed to be replaced. The manufacturer was notified of the failure and informed the contact that the vehicle was included in a limited warranty for the doors, which had expired. The contact's daughter sustained minor scrapes from the door closing independently on her foot. Medical attention was not required. The failure mileage was approximately 118,000.
The contact owns a 2004 Toyota Sienna. The contact stated that the passenger side sliding door cable fractured and caused the door to remain ajar. The contact stated that the failure also caused the battery to be drained because the dome light remained illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 106,000.
The contact owns a 2004 Toyota Sienna. While attempting to open the vehicle's automatic doors, the contact heard an abnormal noise. While trying to close the doors, the driver side sliding door would not close. The contact took a closer look and noticed that there was a frayed cable on the top side of the automatic door. The vehicle was taken to an independent mechanic where the cable was cut for the contact to be able to close the door manually. The contact stated that the passenger side sliding door became inoperable approximately three weeks later with the cable being frayed at the top of the door and would not close. The vehicle was towed to an independent mechanic where the cable was cut and the door was closed. The contact stated that the mechanic stopped electricity from going to the door so that the door could be opened and closed manually as an interim repair. Since the doors were originally automatically powered to open and close, they became very hard to operate. The failure mileage was 134,000.
The contact owns a 2004 Toyota Sienna. The contact stated that the passenger side automatic sliding door failed to open and the wires were corroded. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The VIN was unavailable. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 197,000.
- Baltimore , MD, USA
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The contact owns a 2004 Toyota Sienna. The contact stated that the rear passenger side sliding door could not be closed. In addition, the rear driver side door handle fractured when attempting to open the door. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 170,000.
The contact owns a 2004 Toyota Sienna. The contact stated that the driver's door hinge failed to keep the door open when getting in and out of the vehicle. The failure caused the door to close or swing open abruptly. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 115,000. Updated 5/26/15
After opening the rear driver slider, the door would not latch closed.... can not get the door to stay closed.. brought it immediately to a dealership, they got it to latch, but driving home the slider completely opened. Thankfully one of my children were not in the vehicle.
The contact owns a 2004 Toyota Sienna. The contact stated that the passenger side door emitted a loud noise when opening and closing. The contact inspected the door and found that the welded area was fractured. The vehicle was not taken to the dealer for inspection. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 69,000.
Sliding doors freeze shut during cold weather, handle of sliding door pulled right off during cold weather. In a car accident the passengers in the back seats would not be able to be safely and quickly pulled out of the car. This is the 2nd time the door handle pulled off. We repaired the handle of the door earlier than 2014 and the handle pulled off again at the date stated on this report. The doors freeze shut in almost any winter cold weather since the car was purchased.
The contact owns a 2004 Toyota Sienna. The contact stated that the driver side door exhibited an abnormal noise when opened. In addition, the weld became fractured. The vehicle was taken to the dealer, who stated that the door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.
To begin with, the window on the driver side rear sliding door has not opened all the way for many years. In addition, during the winter, the rear sliding doors freeze shut to the point where my children have to climb through the rear hatch to get into the car. Last year, my husband attempted to open the driver side sliding door and pulled the handle off. There are several cracks in the dashboard that developed about 2 years ago. And, on the front passenger side door, the clips that hold the interior of the door to the frame have broken off and that portion of the door gets caught on the rubber gasket of the car frame. Now, the gasket is tearing so we have to be extremely careful in closing the door to keep it from getting hung up or else it will break and tear more. We also experienced having the cable to the passenger side sliding door fray and jam in 2008. After having the dealer initially offer to repair it first for $2600, then $1500 with Toyota paying for the part, we were able to get it repaired 4 years later in the recall.
2004 Toyota Sienna. Consumer writes in regards to door weld recall problems. The consumer stated for more than 3 years, he has been hearing a popping noise coming from the driver side door. Toyota was aware of the problem and initiated a warranty enhancement program for the defective door weld for the 2004-2006 Sienna's, but only if they were 5 years/100K miles. The consumer stated the problem started with his vehicle in 2010, when the vehicle was already 6 years old. Toyota issued a technical bulletin, but refused to issue a recall. Re-welding the failure points was not recommended as they were prone to fail again.
Rear sliding door issue - the trunk keeps falling on the head when putting shopping bags. Power sliding door assembly - the sliding door keeps closing and injuring when putting the seat belts for my baby in the car seat. These are safety issues and causing injury.
Power sliding door is jammed. Received customer support letter from Toyota last year (2013) that stated they knew there was a problem but only an extension of warranty for 9 years past date of service for vehicle and/or 120,000 miles (which we are past). Over $1100 just on parts to fix one door! today the other door would not open, so I had 2 doors jammed and had to climb into back seat area climbing over center console to get two young children out of their car seats and out of the car back over center console and out front passenger door. When I went to drive the vehicle the alarm system started to sound constantly even though door was shut all the way. This created an unnecessary distraction to driving not to mention the obvious safety concerns of back doors that will not open.
This is a recurring incident. On cold days, the sliding doors will freeze shut. This is a common problem from my understanding, and some folks on web forums have recommended filing a complaint to hopefully get Toyota to issue a recall and resolve the issue. The freezing door problem is exacerbated by the electrical door lock mechanism and open/close sensor on the slider. In many cases, the failed attempt to open the frozen door is enough to trigger the door "open" sensor and cause the interior lights to come on.
Side sliding doors become frozen making it impossible to get open trapping guest in the rear of the vehicle this is a major safety issue and should be taken care of.
Passenger side vehicle dash began cracking during summer of 2013. Original appearance was that of a cut or scratch along the surface of the dash. Crack has been growing wider and longer since then. Vehicle has been garaged since purchase (9/2003) and custom fit shade used when parked outside. Concerned that dashboard may fracture into smaller projectile pieces if the passenger airbag was to be deployed.
During below-freezing temperatures and accumulating precipitation, sliding doors can freeze shut to the point of not opening. I recently had to kick the side doors from the inside in order to get them opened.
Passenger sliding door will not open. Even when power is turned off, the door will not open manually which is a safety hazard as my kids can not exit the car from that door if there is an accident. I recently received a csp letter from Toyota about this exact door problem but the letter states the extended warranty is good for 9 years or 120K miles which ever comes first. Unfortunately, I received the letter just after I had the car for 9 years. If I had received the letter and known about the door issue before the 9 years, I would have taken my car in to be fixed. Quote for fixing door is over $1,100.
A D V E R T I S E M E N T S
- Temecula, CA, USA