This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Toyota Sienna. The contact stated while driving 70 MPH, the sunroof glass detached from the vehicle and struck the windshield of the vehicle driving behind him. The contact stated that he continued to drive and exited the highway and parked to inspect the vehicle. The contact stated that he was informed by the Police Department 30 minutes later of the damages the sunroof had created. The contact stated that the driver of the other vehicle had multiple lacerations but did not seek medical attention at that time. A police report was filed. The contact took the vehicle to the local dealer, where he was informed that the Webasto sunroof was an aftermarket part. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 11V042000 (Visibility) however, the VIN was not included. The vehicle is being repaired. The contact called manufacturer Webasto and left them a voicemail but had not yet spoken to a representative. The failure mileage was approximately 186,000.
- West Allis, WI, USA
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- West Allis, WI, USA