I extended the rear hatch all the way open to unload the trunk, but surprisingly it did not remain open as it normally would. The rear power door lift struts failed, and the trunk came gently down on me. The door was very heavy to keep open with one arm while I finished unloading the trunk with the other. Over the course of the following days, the struts worsened and the door became very heavy and almost impossible to open. I then brought it to the Toyota of bedford dealer for service, at a total repair cost of around $400.

- Bedford, OH, USA

The liftgate of my 2005 Toyota Sienna fell unexpectedly. There were no injuries or damage, but there could have been because my children were nearby while I was loading the car, and the weight of the rear gate made it slam closed violently.

- Mclean, VA, USA

- the contact has a 2004 Toyota Sienna. The contact stated that on February 18, 2007 while the vehicle was parked outside for two hours, in temperatures of 20 degrees Fahrenheit. The contact opened the liftgate by remote, and proceeded to load a stroller and a few bags. The contact was under the liftgate for about 30 under seconds, when suddenly without warning the liftgate began to close on its own, striking the contact on the head, the contact then began to push the liftgate with his back against it until the motor recognized there was an obstacle on the way of the liftgate and stopped closing the liftgate. The contact felt that the failure was due to a combination of the strut failing to stay open and the motor that closes the liftgate. The failure mileage was 36,000 and the current mileage was 36868 miles.

- Naperville, IL, USA