This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Toyota Sienna. The contact stated that the vehicle could erroneously be shifted into any gear without having the key in the ignition. The vehicle was not taken to the dealer. The manufacturer was contacted and stated that they would return his call at a later date. The failure and the current mileage was 50,000.
We have owned the Sienna for 4 years and 53,000 miles without incidence. We have had it serviced by the Toyota dealer and have had all scheduled maintenance. One afternoon, after driving the Sienna all day, we pulled it into our driveway (which is on a slight incline) and placed it into park. After doing this, instead of the brakes being applied, the Sienna rolled back as though it were in neutral. We brought the Sienna to the Toyota dealer who inspected it. They told us the pin that enables the brakes upon placing the Sienna in park was completely shot and the entire transmission would need to be replaced. The service manager said he has never seen something like this before and that these pins don't wear out over time. The service manager also told us that you would only see damage to the pin if you were driving the car and then suddenly put it into park while moving at a high speed. The service manager contacted the offices of Toyota corporate and had the case reviewed. It was determined by Toyota corporate to be related to the warranty and they are replacing the entire transmission.
The car was driven normally in gear "D" at 35 mph but slipped out of gear for no reason. I stopped, put in park, turn off the engine, waited a few minutes and restarted the car. It would then only work in gear "3" but I had to floor the gas pedal. After stopping multiple times, I was able to reach home. My 2008 Sienna can now be driven forward in reverse gear.
The contact owns 2008 Toyota Sienna. The contact stated without the keys in the ignition and the emergency brake not engaged her child release the gear shift from park and the vehicle rolled into the mailbox. No one was injured. The vehicle was taken to the dealer who stated they cannot duplicate the problem and there was nothing to repair or replace. The manufacturer was not notified of the failure. The failure mileage was 55,900.
2008 Toyota Sienna hesitation after slow speed turn/stop. After slowing down for a speed bump or for a turn, there is a lag in throttle response after pressing on the gas pedal. When stepping back on the gas pedal, the engine revs but the transmission engagement is delayed. This vehicle consistently behaves in this manner under the above conditions. The dealer stated this is normal operation for drive by wire systems. It does not seem normal to me.
A D V E R T I S E M E N T S
- Milford , MA, USA