Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
10 / 0
Average Mileage:
39,605 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Toyota Sienna brakes problems

brakes problem

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2009 Toyota Sienna Owner Comments

problem #5

Sep 242015

Sienna

  • 47,000 miles

A D V E R T I S E M E N T S

While driving down a very steep narrow unpaved drive the engine stopped. All lights on the dash remained on battery light was on. Steering was very difficult and the breaks were stiff. When I came to a stop I restarted the engine.

- Harbor Springs, MI, USA

problem #4

Dec 252014

Sienna

  • 48,000 miles
The car accelerated to 68.4 mph. I could not stop car first time with ABS brakes. I took my foot off the brake and it helped but it was too late. The car hit the tree. The Sienna's brakes did not work properly at first, the car so how went from 30 mph to 68.4 mph and the steering did not work. Something has to be done when 1.2 million dollars of damage to a family. Luckily metropolitan and aetna limited the health care personals. The car was damaged beyond repair. We have new friends called collections companies. Please do not buy Toyota. The corporation considers the accident not their fault.

- Boca Raton, FL, USA

problem #3

Dec 252014

Sienna

  • 47,500 miles
The car had an alignment problem after 5000 miles. Firestone always aligned the wheels but 1 went through 3 sets of tires. The car would speed up the last couple of months after I took my foot off the gas pedal. The brakes seemed to work but they just did not seem right. I noticed the day after I drove the rav4 the difference form the Sienna. The rave 4 also jerks sometimes when I step on the gas pedal.

- Boca Raton , FL, USA

problem #2

Oct 182010

Sienna 6-cyl

  • 15,523 miles
Geico claim number: [xxx]February 7, 2011 to whom it may concern: Note, this is the second time I'm filing to update my address. On October 18, 2010 my 2009 Toyota Sienna dashboard vsc (variable skid control)/off track and check engine lights illuminated. I took my van in for service immediately. The dealership made repairs that were covered under warranty, and assured me that the van was safe to drive (a copy of the invoice from that service is attached for your reference). On November 24, 2010, the same vsc/off track and check engine lights illuminated again. When I returned to my local dealership for service, I was informed that due to the thanksgiving holiday, the service department did not have availability until November 30, 2010. Service advisor assured me that my vehicle was safe to drive, as long as I stayed in town, and wasn't planning on taking the car on any long trips. However, I never got a chance to return my van to the dealership because on November 29, 2010 it started to make unusually loud noises and accelerated unexpectedly. Naturally, I attempted to stop by braking, but the brakes were not functioning at all. I tried again and again to brake, but to my disappointment the brake pedal did nothing, no matter how much I pumped it. Luckily, I was able to avoid hitting any pedestrians or cars by steering up the curb and into a lamppost. The van continued to accelerate uncontrollably until it finally came to rest on the steps of the county courthouse! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Encino, CA, USA

problem #1

Aug 112011

Sienna 6-cyl

  • 40,000 miles
We were backing out of a parking place at the hot springs village walmart. The van accelerated on its own, then the brakes failed. No amount of pressure would stop the van. We stopped by hitting a parked car, doing some damage to it. We had the van towed to a body shop to have the exterior repaired. We were afraid to drive it. After being repaired, we had it towed to lander's in little rock where it was pronounced safe to drive. A few weeks later we sold it and bought a 2011 Toyota Sienna van. (an accident report will follow on the 2011 Toyota van VIN#[xxx]) information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fort Smith, AR, USA

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