Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
19 / 0
Average Mileage:
63,955 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Toyota Sienna seat belts / air bags problems

seat belts / air bags problem

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2009 Toyota Sienna Owner Comments

problem #11

Dec 252014


  • 48,000 miles


Takata recall ! I was driving Toyota Sienna on local street in boca raton when car had unexplained acceleration. Car struck a tree which caused the air bags to react. I had airbags stuffing in my lungs with contusion and in my intestines. My son had a bad contusion on right side from side airbag. My wife had to spend 17 days in a hospital because contusion on lungs and multiple bones. The force not her out of her seat on floor. Her seat belt cut into her abdomen. She almost died from injuries and incompetent medical care. My daughter was saved from severe injury because the side airbag did not function. This was a terrible holiday gift.

- Boca Raton, FL, USA

problem #10

May 122016


  • 98,000 miles
Driver side airbag light always on and cruise control not working due to a steering power cable damage and needing replaced.

- Greenwood, IN, USA

problem #9

May 012016


  • miles
Passenger airbag light on when seat is occupied.

- Millbrae, CA, USA

problem #8

Jun 162015


  • 65,000 miles


The contact owns a 2009 Toyota corolla. The contact stated that NHTSA campaign number: 15V285000 (air bags) exceeded a reasonable amount of time for repair. The dealer stated that a remedy for this potential defect had not yet been determined. The vehicle could not be repaired. The contact stated that the air bag light was illuminated on the instrument panel. The failure mileage was 65,000. Update 01/15/16

- Salisbury Mills, NY, USA

problem #7

Dec 252014


  • 48,000 miles
The car accelerated to 68.4 mph. I could not stop car first time with ABS brakes. I took my foot off the brake and it helped but it was too late. The car hit the tree. The Sienna's brakes did not work properly at first, the car so how went from 30 mph to 68.4 mph and the steering did not work. Something has to be done when 1.2 million dollars of damage to a family. Luckily metropolitan and aetna limited the health care personals. The car was damaged beyond repair. We have new friends called collections companies. Please do not buy Toyota. The corporation considers the accident not their fault.

- Boca Raton, FL, USA

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problem #6

Dec 252014

Sienna 6-cyl

  • 47,500 miles
On 12/25/14 the Toyota Sienna had unexplained acceleration and hit a tree at 31 mph. My wife and son had right side lung contusions. My wife had an open wound from the seat belt. Since she was restrained that well she had a broken left leg and a right clavicle fracture that required surgeries. My wife almost died in delray beach medical center due to blood loss and poor medical attention. We know the seat belt did not work well because the rest of us were able to walk away from the crash. My wife is still suffering and realized from the american council safety lessons that her seat belt did not function correctly and the side bags are dangerous.

- Boca Raton, FL, USA

problem #5

Oct 012014


  • 109,000 miles


The contact owns a 2009 Toyota Sienna. While operating the vehicle, the air bag sensor would flash off and on indicating that the air bag system was faulty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 109,000.

- Kalamazoo, MI, USA

problem #4

Feb 082012


  • 73,000 miles
The contact owns a 2009 Toyota Sienna. The contact stated that while driving 60 mph, another vehicle crashed into their vehicle at a 45 degree angle from the front. The front passenger seat belt was secured at the waist but did not stop the passenger from flying forward and sustaining injuries to the head and abrasions near the eyes. The police were contacted and a report was filed. The vehicle was towed to an independent mechanic where they advised the contact that the vehicle was destroyed. The manufacturer had not been contacted. The failure mileage was approximately 73,000.

- Deridder, LA, USA

problem #3

Dec 232011


  • 67,000 miles
Was hit almost in a T-bone fashion, other driver was going approximately 40-50 mph. No side curtain airbags deployed. Concerned about this and when contacted by Toyota, the woman said that I didn't know what I was talking about and when we bought it they were just trying to sell us a car. Car has significant damage and has been in a shop for two weeks.

- Castle Rock, CO, USA

problem #2

May 212011


  • 74,000 miles
The contact owns a 2009 Toyota Sienna. The contact was driving 45 mph when a vehicle crashed into the front driver side of the contact's vehicle. The air bags did not deploy and the doors became stuck and could not be opened. The driver and two passengers were transported to the hospital and a police report was filed. The vehicle was in the process of being diagnosed and repaired. The failure and the current mileage was 74,000.

- Florence, MS, USA

problem #1

May 212011


  • 74,000 miles
The contact owns a 2009 Toyota Sienna. The contact stated that the driver attempted to merge into traffic when a vehicle crashed into the front end of the contacts vehicle. The front passengers side seat belt failed to restrain and the air bag failed to deploy. The front passenger sustained lacerations to the forehead when his head struck the dashboard. The rear passenger sustained seat belt burns across the chest. The driver received burns and bruises to the chest. The manufactured was contacted and a complaint was filed. The vehicle was destroyed. The failure and the current mileage was 74,000.

- Florence , MS, USA

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