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pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,300 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Toyota Sienna accessories - exterior problems

accessories - exterior problem

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2011 Toyota Sienna Owner Comments

problem #3

Oct 272011

Sienna 6-cyl

  • 12,000 miles


I believe there potentially may be a serious design concern with the power doors. Due to having three small children, I have the child locks engaged on the rear sliding doors, which also disables the rear door buttons from opening (but not from closing) the power doors. The buttons in the front of the vehicle to operate the power doors are not affected by the child locks, but are located on the center roof console, in easy reach of a child standing in the second row. Tonight, in matter of seconds between me exiting the drivers seat and walking around the vehicle to the passenger side sliding door, one of my sons pressed the button to open the sliding power door, while my daughter started to exit the vehicle. My third child then pressed a button again, causing the power door to shut on my daughter's neck. Fortunately, the safety system reversed the door, but it inflicted pain and tears and left redness on my daughter's neck; there is no apparent lasting injury, but I am concerned the injuries could have been much more serious. I am also concerned that the placement of functional electronic controls for the rear doors in easy reach of children in the rear completely defeats the purpose of having child locks on the rear doors. Also related to the rear doors, we have repeatedly experienced the problem reported by others of the power doors jamming in a partially open position and having to be slowly pushed closed manually (with great resistance), before they will function again normally in either power or manual mode. This could be a safety concern that could impede the ability to exit the vehicle in an emergency.

- Lexington, KY, USA

problem #2

Nov 152010

Sienna 6-cyl

  • 900 miles
The contact owns a 2011 Toyota Sienna. The contact stated that the driver and passenger automatic sliding doors would fail intermittently. The driver side sliding door would often close independently while the contact was standing in the doorway. The vehicle was inspected by a dealer who informed the contact that the vehicle would need to be further inspected by an engineer. The vehicle was not repaired. The failure mileage was approximately 900. Updated 03/29/11 updated 05/02/11

- Bloomington, MN, USA

problem #1

Apr 072010


  • 3,000 miles
The contact owns a 2011 Toyota Sienna. The contact observed during the opening of either one of the two passenger side power doors there would be an unusual popping noise. Also, the power doors failed to latch properly. The vehicle was taken to an authorized dealer and the technician informed that the power doors functioned as designed. The failure mileage was 3,000.

- Cary, NC, USA

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