9.8

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
389 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Toyota Sienna accessories - exterior problems

accessories - exterior problem

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2016 Toyota Sienna Owner Comments

problem #2

Sep 152016

Sienna

  • miles

A D V E R T I S E M E N T S

This new Toyota Sienna 2016 was delivered with a defective front windshield with distortion at the center bottom. It causes the road markings to become wavy and distorted, and is dangerously distracting especially at night or in low light situations. The dealer was immediately notified, and checked other Siennas on the lot, all of which have the same defect. The dealer directed us to Toyota, and Toyota failed to respond and did not correct the issue.since it is apparently a vehicle wide defect, it seems a recall would be required to address the issue.

- Merritt Island, FL, USA

problem #1

May 302016

Sienna

  • 778 miles
Bought the car, new, a little over a month ago. 3 miles on the odometer at the time of purchase. Have driven the car under 800 miles. Car has been covered, in our driveway, since May 20th. Came out yesterday (May 30th) to move it. Uncovered it and found the crack along the lower section of the windshield. It was not there when I covered it on the 20th. There is no evidence of "chip or damage" just the crack (which was not there when the car was covered). Car was stationary, in our driveway on a private, gated street, covered. Concerned that there is a faulty design issue and that will happen again. Scares me to think it could happen when I'm driving with others in the car. Toyota is not taking responsibility. They have told me to bring it in for "evaluation". the dealership is 45 minutes away, and I do not think it is safe to drive.

- Malibu, CA, USA

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