This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Toyota Tacoma. The contact stated that the vehicle experienced severe corrosion which resulted in the front driver side wheel detaching from the vehicle. The vehicle was taken to the dealer where it was confirmed that the vehicle experienced severe corrosion, but they could not repair the vehicle due to the recall being closed. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unknown. The failure mileage was 160,000.
The contact owns a 1998 Toyota Tacoma. While having a state inspection performed, the technician notified the contact that the vehicle failed due to the frame being corroded. After inspecting the vehicle, it was determined that during inclement weather water would accumulate on the frame causing it to corrode. The vehicle was taken to the dealer. The technician refused to provide any assistance. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.
This truck belongs to my son who is in the navy. He was on deployment and I took the truck to get it inspected and it failed due to a rusted frame. Neither myself nor my son were aware of the frame recall done by Toyota. I called Toyota and they are refusing to help us with this vehicle since the recall has expired. We have owned 3 Toyota Tacoma's and never have had an experience such as this. They told me to file a complaint with your company if I wasn't happy with the end result and I of course am very disappointed. My son serves this country and now he is out a vehicle and can't afford to replace it. Please advise. Thank you for your help. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
When truck was on lift at meineke, they discovered the frame near the back wheels was rusted through so that it was unsafe to drive it. Immediately, I took it to the Toyota dealership where they confirmed that it was unsafe to drive for the same reason. There had been a recall on Toyota body frames when I had taken it to the Toyota dealership two different times in two different years and was told the body was fine. One year and 2 or 3 months after the recall was over, I am told that my truck's frame rust makes it unsafe to drive. I only have 123,595 miles on it and expected to drive it for at least 2-400,000 more. Every auto service personnel that has ever looked under the hood has told me I have kept it in very good shape. Shouldn't Toyota extend the recall in my particular case? I have all the service records from the time I bought it in 2006 when it had 64004 miles.
- Bloomington, IN, USA
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1998 Toyota Tacoma with significant frame rust. Vehicle falls within the "frame rust corrosion perforation warranty extension" program offered by Toyota. The program offers to buy back Toyota Tacoma that fail their "inspection" dealer actually dented the frame during inspection due to weak frame secondary to rust. They did not put a hole in it therefore returning it to me, saying the vehicle is safe. Contacted corporate Toyota and basically got blown off as they stated the dealer did not put a hole in it during inspection. Personally, any vehicle which you can dent the frame in critical areas with a 12 oz hammer with "light to moderate" swings is unsafe. At this point I can only hope I do not get into a crash with this vehicle. I am filing this complaint as I believe they are overlooking a potentially serious problem with the structural integrity of this vehicle.
The contact owns a 1998 Toyota Tacoma. The contact stated that during a routine maintenance, the dealer advised that the bracket to the frame had rusted. The manufacturer was notified of this failure. The approximate failure mileage was 299,000. Updated 8/27/14 the consumer stated the dealer advised there had been a recall issued 3 years prior that the consumer was never made aware of. Updated 08/29/2014
The contact owns a 1998 Toyota Tacoma. The contact stated that while driving various speeds, the vehicle became very unstable. The vehicle was taken to the dealer who diagnosed that the frame was rusted near the rear driver's side spring shackle. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 287,000.
The contact owns a 1998 Toyota Tacoma. The contact stated that the seat inside the vehicle would bounce up and down when the vehicle started to slow down. The contact stated that after inspecting the vehicle he noticed that the frame had rusted. The vehicle was not taken to the dealer or mechanic for inspection. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 130,000.
Dealer told me at time of purchase that rust warranty was 10 years, found out after it expired that it was only 5 years. Seams of vehicle body rusting from inside out. Original dealer notified in 2001 and fixed rust in bed. Repair lasted approximately 2 years before it occurred again in the same place as well as in other places. Toyota (corporate) notified. Toyota has consented to repair the rust previously repaired by dealer but will not fix the rest. Vehicle is currently in body shop for the repair.
A D V E R T I S E M E N T S
- Medford, MA, USA