This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The problems described below have been reported to my dealer gullo Toyota in conroe, tx. The dealer is aware that this model truck has been recalled for rear differential failure and misfiring and stalling. While driving East on FM1097 between lake conroe and willis, tx on 2/06/18, I was required to make a quick stop. A loud bump sound came from beneath the truck. Prior to this stop, the engine had been misfiring from-time-to-time. After the quick stop and the bump sound came from beneath the truck, the engine started misfiring at a constant and violent rate for a distance of about 1 mile. My truck has been making an unusual bump sound which occurs shortly after coming to a stop since I bought it in 2016. The truck has also been misfiring for as long as I have owned it. I am afraid that the bump may be due to loose or broken motor or transmission mounts, loose suspension bolts or the gas tank may be shifting. The misfire may indicate that a fuel line is being restricted when the gas tank shifts position. A pinched or deformed gas line may be starving the fuel pump and causing the engine to misfire. Since the bump sound is delayed and occurs after coming to a stop, it suggest to me that the gas tank may be the cause since the gasoline in the tank is in motion after the truck comes to a stop. I need Toyota to take this defective truck in and repair it for this and all the other problems I have previously reported to Toyota. Toyota needs to provide me with a loaner truck while my truck is being repaired. I have left my truck with Toyota 5 times for the misfire and Toyota has not every provided me with a loaner vehicle. I need a loaner truck while my truck is being repaired.
All of the problems listed below have been reported to my local Toyota dealership, gullo Toyota, conroe, Texas. 1) engine misfires (5 attempts at repair. Still misfires.). 2) vehicle stalls due to transmission searching for the correct gear (developed after the last attempt to repair misfire in September 2016). 2) engine has developed a rattle after 20,000 + miles and sometimes sounds like a rod is knocking. Sounds like engine is not being lubricated properly. This may lead to early failure of the smog control system and excessive oil consumption (Toyota claims this is normal for this truck). 3) bump sound comes from beneath truck when stopping and may be loose or broken motor or transmission mount (Toyota stated that the truck is operating as designed). 4) grinding sound comes from rear end when rear wheels slip and automatic limited slip is selected (Toyota has stated that the truck is operating as designed). 5) engine revs unexpectedly when backing out of or driving into garage (Toyota has stated that the truck is operating as designed). 6) loud bang comes from beneath truck when coming to a quick stop. Sounds like the guts of the transmission shift forward (dealership has not arranged to provide a loaner truck so that this problem and all the persistent problems listed above can be repaired. Toyota insist that I bring my truck to the dealership and drive my truck around and demonstrate the existence of these problems to the Toyota's field service tech. Dealership is aware that this truck has been recalled for rear differential problems and engine misfire and stalling. I need the dealership to accept responsibility for this defective truck and take it into their service department and keep it until it is repaired. I need a loaner truck while the repairs are made. I have put much needed work on-hold for a year due to this truck.).
The contact owns a 2016 Toyota Tacoma. While driving 10 mph and depressing the accelerator pedal, the vehicle failed to accelerate. There were no warning indicators illuminated. The contact took the vehicle to moss bro Toyota of moreno valley (12630 motor way, moreno valley, ca 92555) for a routine oil change and mentioned the failure to the technician. The contact was informed that the failure was normal. The vehicle was not repaired. The contact received notification of NHTSA campaign numbers: 17V356000 (engine) and 17V285000 (power train); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The approximate failure mileage was 30,000. Parts distribution disconnect.
Erratic transmission shifting. Lurches in low gears, delay when shifting from reverse to drive, stays in 4th gear after cresting a hill, unable to stay in 6th gear while cruising at highway speeds on level ground without load in vehicle.
- Tallahassee, FL, USA
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While driving straight on a busy three-lane city street, while the vehicle was in motion, I heard a "beep" sound, "brake override malfunction" appeared of my dashboard display, I lost the ability to accelerate, and the engine came to a slow idle. Since I did not have the ability to accelerate, I could only coast to the right hand side of the street. Since there was no shoulder lane on this street, my vehicle came to a stop in the right hand lane, blocking the lane of traffic for some time until two gentlemen came to assist me with pushing my vehicle out of danger. Repair took 10 business days since they did not know how to repair the vehicle initially (repair invoice will be provided upon request). Two days after I picked up my truck from the dealership, the battery died in a parking lot. I'm not sure if the battery defect is related to the "brake override malfunction".
The contact owns a 2016 Toyota Tacoma. The contact received notification of NHTSA campaign numbers: 17V356000 (engine) and 17V285000 (power train); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was contacted (fred anderson Toyota, ashville, nc, 828-667-8888) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Toyota Tacoma. The contact stated that NHTSA campaign number: 17V356000 (engine) and NHTSA campaign number: 17V285000 (power train) exceeded a reasonable amount of time for repair. The vehicle was taken to an unknown dealer for over four months waiting for parts to become available. The manufacturer was contacted and stated that parts for the repair were in limited supply; therefore, the wait would be longer than expected. The failure mileage was 10,000. VIN tool confirms parts not available and parts distribution disconnect.
The contact owns a 2016 Toyota Tacoma. The contact received notification of NHTSA campaign number: 17V356000 (engine); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called poe Toyota (915-775-2000 located at 6330 Montana ave, el paso, tx 79925) where it was confirmed that the parts were to be available in two weeks. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Toyota Tacoma. The contact received notification of NHTSA campaign numbers: 17V356000 (engine) and 17V285000 (power train) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer lithia Toyota of redding located at 250 E cypress ave, redding, ca 96002; (530) 605-2938 and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted and was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Toyota Tacoma. The contact received a recall notification for NHTSA campaign number: 17V356000 (engine); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer sun coast Toyota of sarasota, Florida was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Toyota Tacoma. While attempting to accelerate on an incline, a cranking noise and a tapping noise were heard from the engine compartment. There were no warning indicators illuminated. The failure recurred several times. The vehicle was taken to the dealer (colonial Toyota in milford, ct), but the failure could not be duplicated. The manufacturer was not made aware of the failure. The contact received notification of NHTSA campaign number: 17V356000 (engine). The failure mileage was unknown. Parts distribution disconnect.
Brought vehicle in to dealership( northway Toyota) for recall notice, and vehicle stalling. They supposedly repaired it, but vehicle is doing the exact same thing, stalling and malfunction indicators are on. Contacted the dealership but no one will return my call. I don't think they did anything to my vehicle the first time.
The contact owns a 2016 Toyota Tacoma. The contact received notification of NHTSA campaign numbers: 17V356000 (engine) and 17V285000 (power train). The dealer (all star Toyota, 9150 airline hwy, baton rouge, la 70815, (225) 490-7608) had been unable to determine when the remedy and parts may be supplied for the repairs. The dealer indicated that NHTSA campaign number: 17V356000 (engine) was completed but the contact had no record of the repair from the dealer. The manufacturer was contacted concerning the two recall repairs. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Toyota Tacoma. The contact received notification of NHTSA campaign numbers: 17V356000 (engine) and 17V285000 (power train). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. While driving approximately 55 mph, the vehicle suddenly stalled. The contact coasted to the side lane and was able to restart the vehicle in approximately three minutes. The check engine indicator also illuminated. The contact took the vehicle to the atlantic Toyota dealer who replaced a sensor for the failure regarding the stalling and replaced both catalytic converters. The dealer stated that the parts for the recall repairs were not available. The manufacturer was made aware of the failures and informed the contact that the parts were not available. The approximate failure mileage was 24,000. VIN tool confirms parts not available and parts distribution disconnect.
Crank position sensor-truck was in motion on a city street when it bucked and stalled. It started again and I was able to make it a block to my mom's house/garage, where I keep my truck. As I was pulling into the garage, it bucked and stalled again. I replaced the cps (crank position sensor) because I didn't want my truck towed to the dealership. It cost me $110 buck. I'm really glad I wasn't out camping or in traffic when this occurred, as it could have been a much worse situation.
Chirping noise comes and goes. Very loud. Also a constant clicking. Anything that makes noise like that will fail soon. Also had a grinding noise while in four wheel drive on beach and truck started to lose power.grinding went away but happens often.
The contact owns a 2016 Toyota Tacoma. The contact stated the vehicle experienced hesitation and the engine de-powering. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that once the accelerator pedal was depressed before the vehicle recognized the speed the software caused the engine to de-power for intervals of one to two seconds before the vehicle would operate normally. A remedy was not disclosed. The manufacturer was notified of the failure. The failure mileage was approximately 10,005.
Noticed my Tacoma being slow to down shift to a lower gear when trying to accelerate or it would up shift to a higher gear while accelerating/merging resulting in an unexpected change in acceleration. Also if riding between 20-40 mph the vehicle rides at a very low RPM (~1100) and shimmies the vehicle like it will stall. Vehicle will also "noticeably" down shift while the foot is off the accelerator resulting in an unexpected change in deceleration. The problem seems to be getting worse and now the shifting is starting to jolt the vehicle. While driving at constant speeds the vehicle will randomly surge high in rpms then come right back down. The vehicle is presenting unsafe conditions. Took the vehicle to the dealer multiple times. 1st time they topped off the transmission fluid as it was low from the factory. 2nd time they are aware of the issue and others were having it as well and the transmission ECU was re-flashed. This still did not resolve the problem. Brought the vehicle back a 3rd time and they didn't see a problem with the vehicle. Brought it back a 4th time to be seen by a field specialist and the issue could be duplicated but there is no fix at this time because the vehicle is operating as designed. Vehicle currently has less than 2500 miles on it. Not sure why you would design a vehicle to do this.
It's important to note that I own two identical 2016 Tacoma trd off road automatic and both have less than 10,000 miles. One is fine and the other has serious power train (engine/transmission) problems resulting in extremely slow acceleration and overall sluggish performance, transmission constantly shifting to compensate for lack of power, transmission slow to engage gears causing dangerous hesitation and surge, occasionally slamming into gear causing sudden jerk and lunge, cruise control in unusable due to constant gear hunting even on flat highway, vehicle is very unsafe in stop and go traffic due to hesitation and surging, and merging into traffic and busy high speed highway travel is a nightmare. The following business day after taking delivery I brought to dealer with the above complaints and was told that the computer needed to lean my driving style and it would take up to 5,000 miles. At one point dealership service tech, service adviser, and service manager acknowledged the problems and I was told that Toyota was already aware and working on a flash upgrade that they hoped would fix. I was told that I had no choice but to drive the vehicle and wait for the flash. Dealership personnel now deny any problems. I filed a claim with Toyota and dealer now refuses to try and fix the problems. This model is being shipped with very low transmission fluid according to the service tech which is certain to diminish the life of the transmission. He also said that something is wrong with the torque converter. I have filed a claim for repurchase but dealership is uncooperative and Toyota reports that after reviewing my claim that they were unable to verify any of my concerns. There are many owners reporting to be experiencing the same problems and to date Toyota has done nothing to resolve that I am aware of.
A D V E R T I S E M E N T S
- Lumberton, NC, USA