This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Toyota is being dishonest and scamming consumers on the safety recall for the front passenger airbag inflator module. I received a recall letter on July 22 and called local Toyota dealer the same day. They set up an appointment on July 28 to take care of the recall. The letter from Toyota is written to cover their negligence and liability by stating to not use the trucks passenger seat. This basically takes the vehicle out of use for many things a truck provides outside of a single driver. July 28 - the local Toyota dealer tells me after 2 hours that Toyota does not have the parts and I will need to come back at a later date. Again Toyota has limited or removed my ability to use the vehicle as intended. No date on parts were given by Toyota dealer. A July 28 call to Toyota usa customer experience center yields the following - Toyota states they told the dealers that parts are not available and do not know when they will be available. Toyota says the dealer should not have scheduled an appointment. Looks like Toyota can not get the basics of communications down. Bottom-line - Toyota is not doing the repairs, does not know when it will and vehicles have to be limited for use or not used based on the Toyota "strongly recommends" liability statement to not allow passengers. Now I have to wait and hope someone from Toyota contacts us when the parts are there as I have fulfilled my part to contact Toyota and return the truck.
The contact owns a 2006 Toyota Tundra. The contact received notification of NHTSA campaign number: 15V286000 (air bags) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 2006 Toyota Tundra. The contact received notification of NHTSA campaign number: 15V286000 (air bags) however, the parts needed were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable of time for the recall parts. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2006 Toyota Tundra. The contact stated that the notice for NHTSA campaign number: 15V286000 (air bags) was received in July of 2015. After contacting the dealer, the contact was informed that the parts needed would not be available for at least five weeks later. The contact had not experienced a failure.
I just called my local dealership and was told the parts to make the repair are on back order for at least 5 weeks. The dealership said "we will call you when they come in". seriously, the parts are not available and I am told to no let anyone ride in the passenger seat until it is fixed? I don't have another vehicle to drive and my husband carpool everyday 5 days a week. What am I supposed to do for the 5 weeks until the part comes in. I believe 5 weeks is an unreasonable amount of time to wait for such a cruicial piece of equipment that is risking death or severe injury. The problem is moisture and for heavens sake this is Florida with daily rain and high humidity.
- Newberry, FL, USA
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The contact owns a 2006 Toyota Tundra. While driving at 55 mph, the vehicle crashed into another vehicle and the air bags failed to deploy. The contact stated that there were no injuries sustained and a police report was filed. The vehicle was taken to an independent mechanic. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 83,000.
A 1992 Ford F-250 (2 door) towing a portable cement mixer, estimated weight @350-450 pounds, crossed the center line and struck a 2006 Toyota Tundra crew cab (4 door) head on. Both vehicles estimated speed was 50 mph. All drivers and passenger were wearing seat belts, airbags did deploy. The F-250's driver sustained 1 detached rib plus cuts and bruises. In the Toyota, the following injuries occurred: Passenger: Broken left ankle, 7 broken ribs, sternum and clavicle fractures, 7 inch leg laceration, 5 inch hand laceration, cuts & bruises. Driver: Broken right ankle, brain contusion/concussion (visible impact spot on windshield - see below), broken rib, cuts and bruises. Toyota's occupants confirmed that the engine/transmission intruded about 2 feet into the passenger compartment, consistent with the ankle injuries. It also appears from photos that the windshield was pushed back into the driver, although the belt and airbag could have not provided adequate protection also. Frontal photos of the Toyota show, apparently, that the bodywork detached from the frame - the front of the frame is clearly visible & does not look seriously damaged, with the bodywork (including the bumper) pushed back substantially. It seems to me there are several possible defect/design issues here: 1. engine and transmission came straight back and did not deflect downwards, causing the lower extremity injuries. 2. multiple rib injuries despite occupants being belted suggests excessive airbag inflation pressure. 3. body to frame attachment failure, exacerbating intrusion of engine and frontal collapse/compression. The accident was investigated by the California highway patrol (report available) and occurred on state route 178 on May 27, 2015, about 25 miles East of bakersfield, California.
The contact owns a 2006 Toyota Tundra. While driving approximately 35 mph, the vehicle crashed into a tree and the air bags failed to deploy. A police report was filed. The contact sustained injuries to the neck and back which required medical attention. The vehicle was repaired. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 49,000.
The contact owned a 2006 Toyota Tundra. While driving 35 mph, the contact attempted to avoid a crash with another vehicle on the rear passenger side. As a result, the contact crashed the vehicle into a pole. The front driver and passenger side air bags failed to deploy. A police report was filed. During the crash, the contact's chest encountered the steering wheel and caused heart injuries that required medical attention. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was 80,000. The VIN was not available.
The contact owns a 2006 Toyota Tundra. The contact stated that while driving approximately 30 mph, he crashed into a light post attempting to avoid another vehicle. The air bags did not deploy. The contact sustained injuries to the chest. The police reported to the scene and a report was filed. The manufacturer was made aware of the failure. The vehicle was destroyed. The VIN was not available. The approximate failure mileage was 125,000.
2006 Toyota Tundra. Consumer writes in regards to spontaneous deployment of the curtain air bags while driving in a straight line. The consumer was informed the onboard sensor detected a severe roll over event, which was incorrect. Updated 10/31/13 Toyota refused to honor the consumers claim. Updated 12/04/13
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- Boerne, TX, USA