7.1

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,325 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Volkswagen Atlas brakes problems

brakes problem

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2019 Volkswagen Atlas Owner Comments

problem #4

Oct 192020

Atlas

  • 15,000 miles

A D V E R T I S E M E N T S

I bought my new VW Atlas in December of 2019. When I bought it, I noticed a rubbing/squeaking noise when I turned the steering wheel but was told that was normal for a new vehicles. So, I let it go, then came to realize it continued to get worse and louder over time. So at my 10,000 mile check, they told me it was the steering rack that needed to be replaced asap but that it was on back order and could take a couple of weeks for the part to come in. I was told this was not a common issue. So I waited 3-4 weeks, and the part finally came in. It was replaced and I thought I was done with repairs early on. Then, a couple of days pass and I find that there is still somewhat of a noise when I turn my wheel and especially when I'm on the backroads going over bumps. I take it back the dealership and of course, they can't replicate the problem. A couple more weeks pass, I'm still hearing a creaky noise and then one night on my way home, all of the sensor and warning lights light up in my digital cockpit. I have it towed, VW determines it's a tire sensor of which they repair. Three weeks later, here I am again and all of my tire pressure sensors are on again on my way home from work. I have a new tire from where I got a flat two weeks ago, and that tire pressure sensor light is also on. So, now not only am I having an issue with my tires but the first steering wheel noise issue still isn't repaired on an Atlas that I bought with 12 miles on it in December of 2019. VW corporate has been called, the dealers corporate has been called and still I haven't gotten nowhere.

- Oxford, NC, USA

problem #3

Aug 192020

Atlas

  • 5,800 miles
Car disengaged adaptive cruise control and emergency braked suddenly ("slammed on the brakes"), while dashboard lights flashed warnings of front end impact and disengagement of acc and all assistance systems. The car was traveling 68mph on a straight line, flat bridge over water. Other cars were to the side and rear of the vehicle, but no front end collision was possible at the time. Dealership claims this is a radar issue that "every car has." Extremely dangerous!

- Covington, LA, USA

problem #2

Jun 192019

Atlas

  • 11,000 miles
The car is 6 months old. We have 5 documented cases of the vehicle stopping/braking on it's own for no reason. The dealer and VW corporate do not have a fix and suggested we keep driving it to get more documented occurrences. The vehicle poses an extreme safety risk at this time due to faulty braking assist mechanisms. 2 of the 5 occurrences involved it throwing the parking brake on by itself and the other 3 were drastic slow downs with nothing around. All incidents reports are attached and are exactly what was turned into the dealer and VW corporate.

- Salisbury, MD, USA

problem #1

Jul 012019

Atlas

  • 1,500 miles
1) radar auto-brake: When parallel parking and backing ( going in reverse ) parallel to the curb, at maybe 2 mph and 10 inches from curb, I got yellow stop, stop !!!!!!! message followed by sensation of hitting an object and being thrown into the seat. Only there was no object. Ran out of a car, nothing and nobody there, at least for 50 yards. An auto-brake engaged. That is really broken. Interference caused it to do that " overheated computer in 90 degree sun " 2) transmission logic: Unrelated to above, when going in slow traffic 2-10 mph, pressing gas shifts transmission into higher gear instead of lower, resulting in hit-like engagement and actual inability to rev the engine and accelerate. Slow and deep pedal movement does downshift and accelerate but too much. All cars are like that and I test drove several. 3) transmission logic: Related to (2) above, paradoxically in sport driving mode, when trying to accelerate and merge highway from 10 mph, transmission shifted up several gears, not allowing to rev the engine, and resulted in RPM decay /power loss -- very scary. That launch was timely aborted, and driver later merged the road in manual "tiptronic" mode. 4) improper gas pedal calibration: Compared to other german, Japanese and american cars, VW Atlas has abnormal and unsafe gas pedal calibration. From a stop, only lightly feathering the pedal results in civilized controlled motion. Normal gas pedal pressure results in a car rocketing forward uncontrollably. VW has to talk to some other manufacturers and get their gas calibration consistent with other cars, so it can be driven steady and safely at slow speeds when necessary.

- Brooklyn, NY, USA

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